Dell Repair/Reinstall; No Original Software
Posted 16 July 2009 - 05:25 PM
Posted 16 July 2009 - 06:16 PM
even though all of the malware appears to be gone
Perhaps the malware forum to be sure?
Please go to the Malware Forum and read the stickies located at the top, especially this one.
The guides will give you several steps that will help you clean up 70 percent of all problems by yourself. Then you can post a OTL log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. Only after a three day wait may you move to The Waiting Room where you will be on the top of the list to be helped. A three day wait is 72 hours.. Make sure it has been over that amount of time, or your Waiting Room topic will be closed.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
If your going to do a clean install - the above is pointless... You'll need a new XP disk, a new key will come with it. If you don't have the old one, you won't have the same key anyway.
What about restore to factory settings? http://www.ehow.com/...y-settings.html
Posted 16 July 2009 - 06:58 PM
Posted 16 July 2009 - 07:06 PM
If you don't have Windows CD...
Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=downloadhttp://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
Then, follow the steps from here: http://icrontic.com/...pair_windows_xp, starting below this picture on page 1:
Thanks to Broni for this canned.
Posted 16 July 2009 - 07:31 PM
If they have decalred your system healthy then we can continue.
Anything we try to do now may make things worse or not work at all.
Posted 16 July 2009 - 07:33 PM
I'll make sure there's no malware left first
Posted 17 July 2009 - 07:00 PM
I'm guessing a repair install is out of the question now, but if I was going to do a clean reinstall what would I need in order to do that? Again, it's an old Dell system without the original software and I'd like to keep the current license if possible (i.e. not installing an unused/transferable copy of XP).
Posted 17 July 2009 - 07:26 PM
Well I hate to say it but speaking from personal experience.
The only way to rid yourself of virut completely is to backup your data files
Blow away the partition and repartition.
Format and the do a fresh install of your OS.
There is no other way that I know of. To make sure I am contacting a malware tech to look at this topic.
Posted 17 July 2009 - 07:45 PM
Firstly, if you do have Virut, what rshaffer61 has told you is completely true. There is no means of ensuring that it is removed other than to Reformat and Reinstall.
If you would like us to confirm that you do indeed have Virut, please follow the instructions laid out here, then post the resultant logs in the Malware forum.
Posted 17 July 2009 - 07:50 PM
They can then instruct you on what to and what not to backup as some file types will carry the virus back to your system.
Posted 17 July 2009 - 08:13 PM
I just want to get the PC working again. I'll inquire on the Malware Forum as to what files I should be wary of copying.
Posted 17 July 2009 - 08:21 PM
Good luck and I hope you get it all straightened out.
We will continue to monitor this topic in case you get a clean bill of health and need to pursue this issue.
Posted 17 July 2009 - 08:54 PM
Is it possible for me to cleanly reinstall Windows XP Pro on a Dell machine without the original software and maintain the same license?
Posted 17 July 2009 - 09:07 PM
Posted 17 July 2009 - 09:11 PM
Legal... probably not considering the system was preloaded
This usually means what is known as a OEM licences. This means the only way to legally reload it is with a OEM version of the same type. (Home or Pro)
A retail copy will not activate with the code your system originally has.
The other issue is that all the drivers will need to be downloaded and installed manually before anything will work...
I hope this is what you wanted to know
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users