Having an exe problem.
Posted 17 July 2009 - 01:43 PM
Posted 17 July 2009 - 03:04 PM
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Posted 20 July 2009 - 09:54 AM
As of this post you still have not done either of our requests.
It appears you have a active infection that needs to be cleaned. Only the malware techs are specially trained to do this so you will need to start a topic there for assistance.
Edited by rshaffer61, 20 July 2009 - 09:54 AM.
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