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e drive,system restore problems


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#1
deedeeangel

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help please i bought a mini disk player it came with a cd to download,i put it into my e drive and i did not see anything happen so i went into my programs because the guide said to remove other things to do with music and i removed sonic plus and sonic mananger.result .my media player says to attach a cd burner, which before i had a built in cd burner, my e and d drives are missing, my restore disk does not work and there are several other programs are gone or not working
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#2
rshaffer61

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Hello deedeeangel.... Welcome to GeeksToGo, :) :) :)
Have you tried to restore the system back a couple of days before this issue started?
To do this follow the next set of instructions,

To do a System Restore follow these steps:

· Click Start and then to All Programs
· Scroll to Accessories and then System Tools
· Click on System Restore
· A Welcome screen will come up and you need to click on Restore My Computer To A Earlier Date
· Then click on Next
· Now you will see in the window Select A Restore Point. From here select a date a couple of days before the problem started.
· Then click Next
· On the Confirm Restore Point Selection window verify the Restore Point you chose is correct.
· Close all open programs and click Next
· The computer will now automatically shut down and reboot. When it restarts you will see ”Restoration Complete” page and then click OK
· Once you have made sure that everything is now running correctly then please reply back with the results.

Edited by rshaffer61, 19 July 2009 - 02:11 AM.

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#3
deedeeangel

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i shut off system restore rebooted then created a restore point and then turned it on and rebooted it says it restored it back to before all this trouble started,but i still have no e drive or d drive or cd burner and all thatg when i right click on these drives it says insert disk/
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#4
rshaffer61

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What was on the disk that came with the mini disk player?
I'm confused alittle.
How can you right click on one of the drives if it doesn't appear in My Computer or Windows Explorer
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#5
deedeeangel

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cd for mini disk says sonic stage openmg netmd version 1.5u, the drive are there but says insert disk when i right click also when i check disk space they show full.sorry i am so confuseing, i dont know to much about computers.thanks for helping me.
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#6
rshaffer61

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So E and D drives are disc players if I understand you correctly?

Found this while researching. Go HERE and start from post A440.
See if that works for you.
The Sonic Stage is needed for the mini disc to operate correctly.
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#7
deedeeangel

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before loading the walkman cd,my e drive opened in my media player, it was used to burn cds , my d drive was dvd these drives was cd/rom .use for cds also i had a cd burner ,now the drives are there but i can no longer burn cds or load programs.
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#8
rshaffer61

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Just to settle my own suspicions...


I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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