[scarmike]

About a week ago I noticed that my computer was running really slowly and was having trouble downloading emails with outlook, I quickly discovered that my hard drive was almost totally full. After deleting tons of junk I freed up 25 gigs of disk space (100 gig drive) but the computer is now running worse than ever.

I went through the XP optimization steps in http://home.comcast....OptimizeXP.html

but it hasn't really helped at all.

My CPU is frequently running at 100%

I have a centrino duo intel T2400

my temp is 100c core 0 89c and core 1 86c acording to speedfan

I don't seem to have a working fan anymore

my usb ports are no longer working

help?

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here is my hijack this log file:

[scarmike]

here is my hijack this log file:

[cbarnard]

Welcome to Geeks To Go

You are infected... But your bigger problem right now is:

If your computer is truly at 100c then you have a severe overheating issue...

My advise is to shut down the computer...

As you stated the fans don't appear to be working... They are there for a reason you need to get all fans working properly and also keep the tower and components clean of dust... If you can replace these components your self then I would do that, but if you can please take it to a computer repair shop to have the work completed.

Once you have done this and your temps are back where they belong 23c-50c then I would proceed with the disinfection process below... Right now you run the risk of melting the solder on your Motherboard and shorting out everything... this will not be good...

please click here

Please follow the instructions of that guide...

That will help you solve about 70% of most of the problems you are having...

Once you have completed this then click here

Click on NEW TOPIC and post your problem and the requested logs in that forum...

Once you have been cleared by our malware specialists, if you continuer to have problems then you can return to this thread where we can continue to assist you...

Good luck

Cbarnard

[scarmike]

it's a laptop not a tower! does that change anything?

[cbarnard]

What are you doing when the computer is overheating like this?

Is the computer truly hot (if you can't touch the vents of the computer then it is probably correct. But sometimes the sensors stop working correctly and they tell an incorrect temp.

Have you changed the drivers in your computer? Sometimes using a different driver will cause the fans not to work properly (or at all).
If this is the case you should uninstall the wrong drivers and reinstall the new ones...

Well being a laptop over a tower changes some things...

But 100c is still to hot, If you are comfortable I would take the "covers of the computer" to get to the fan and CPU.

Use a can of compressed air to clean out the fan and the heatsink of the cpu.

While you are in there I would make sure the rest of the inside of the computer is cleaned out... what you can see...

If you are not comfortable with doing this, please take it to a reputable computer shop and let them do this please...

I hope this helps

Good luck

Cbarnard

[scarmike]

I'm just doing basic computing, outlook, excel, internet etc and it's certainly really really hot. What drivers control the fan? I did change some drivers.

[scarmike]

I need to know what drivers control the fan, I can't figure it out..

[cbarnard]

I'm not sure what driver specifically controls the fan...

I would start one at a time, and roll a driver back to it's original version, Until the fan works again... And I would only do this on drivers that you changed... If it doesn't start to work I would go out on a limb and say the fan may have failed...

Did you change drivers from what is supposed to be in there to one from another computer?

Good luck

Cbarnard

[scarmike]

I got the fan to work only by installing a program called fan.exe which forces the fan to run, but it's still running really hot, no one over in the malware forum has responded to me, I can justify taking a $500 laptop to a repair service, but would love to have some ideas on why it's not working properly, I've done everything I can on my own...

[cbarnard]

Do you have the original install disc the laptop came with?

It seems that some how your changing of the drivers may have inadvertently rendered your fan inoperable (due to the fact that with software you can get it running) Does speedfan tell you how fast the fan is spinning?

what is the surface you have the laptop operating on?

You should have adequate space under the laptop for cooling purposes... try 2 books under the computer by the edges so the computer has room to breath.

you should not operate the laptop on your lap or bedding unless you can provide the air flow... You could also try a laptop cooling pad they sell them for like 20-60 bucks at Walmart, but if your USB ports don't work then neither will the extra fan on the cooling pad...

Just a quick thought is this under warranty?
if not:
Have you tried taking the laptop apart?

there could be a lot of dust internally collected on the heatsink (the radiator) of the computer... just like the radiator on a car if it gets clogged up it will retain heat and the inevitable will happen.

I hope this helps Good luck

Cbarnard