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Windows XP running VERY SLOWLY and constantly freezing


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#1
kderm

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Hi!

I have a windows XP system and my computer is running at glacial speeds. This happened before and I got it professionally cleaned up and running fairly nicely in November of 08. Now its July 09 and I'm back to where I was. I have Kaspersky Anti-Virus which is constantly halting things and I always click delete but apparently thats not doing the trick. I get a lot of Win32 errors if that helps at all.

Any help would be greatly appreciated! I'm not terribly good with technology but I'm pretty good at following directions. Thanks!
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#2
rshaffer61

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Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"



Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.
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#3
kderm

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sorry that took so long, my comp kinda got in the way

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer DELL0001
Generator hfmgadmin
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2009-07-22
Time 10:40


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name DELL0001
User Name hfmgadmin

Motherboard:
CPU Type Intel Pentium 4 521, 2800 MHz (14 x 200)
Motherboard Name Dell Dell DV051
Motherboard Chipset Intel Grantsdale-G i915GV
System Memory 502 MB (DDR2-400 DDR2 SDRAM)
BIOS Type Phoenix (10/08/05)

Display:
Video Adapter Intel® 82915G/GV/910GL Express Chipset Family (128 MB)
3D Accelerator Intel GMA 900
Monitor Plug and Play Monitor [NoDB] (HC5455AJ088S)
Monitor Plug and Play Monitor [NoDB] (HC5455AJ088S)

Multimedia:
Audio Adapter Intel 82801FB ICH6 - High Definition Audio Controller [B-2]

Storage:
IDE Controller Intel® 82801FB Ultra ATA Storage Controllers - 2652
IDE Controller Intel® 82801FB/FBM Ultra ATA Storage Controllers - 266F
Disk Drive ST3500320AS (465 GB, IDE)
Optical Drive PHILIPS DVD+-RW DVD8701
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 476929 MB (410325 MB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network:
Network Adapter Dell Wireless 1450 Dual-band (802.11a/b/g) USB2.0 Adapter (192.168.1.8)
Network Adapter Intel® PRO/100 VE Network Connection
Modem Intel® 537EP V9x DF PCI Modem

Peripherals:
Printer \\DERMIGNY-PC\HP Officejet 7200 series
Printer Auto HP Officejet 7200 series on DERMIGNY-PC
Printer Send To OneNote 2007
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-2]
USB Device Dell Wireless 1450 Dual-band (802.11a/b/g) USB2.0 Adapter #2
USB Device USB Human Interface Device
USB Device USB Human Interface Device
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#4
kderm

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Attached File  AutoRuns2.txt   106.51KB   62 downloads
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#5
rshaffer61

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First Issue I see right away is this
System Memory 502 MB (DDR2-400 DDR2 SDRAM)
512 megs of memory is the bare minimum to run XP and it alone. Also as you can tell the full memory is not showing as the video card is using part of it also. I suggest you seriously consider going to 1 gig of memory by following the next step.

Go HERE and run the Crucial online scanner.
This will give you the exact memory configuration for your system. You do not have to buy the memory from there, but write down the information and if you need assistance in purchasing the upgrade memory GTG can assist with suggestions also.
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#6
rshaffer61

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Open Autoruns, click on "Logon" tab, and UN-check:

+ iTunesHelper
+ QuickTime Task

Then the next entry must be disabled manually by doing the following steps. This ctfmon.exe is not needed if you are not using multi language on your keyboard.

To turn off just ctfmon.exe go to:


Control Panel then to Regional and Language Options

Click on the Languages Tab then click the Details button

Click on the Advanced tab

Check the box that says Turn off advanced text services option

Click A and then OK


When done restart computer and then:


Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.



Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
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#7
kderm

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thank you so much for your help, I can definitly feel an improvement in my computer!
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#8
rshaffer61

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That is great to hear. Please think seriously about the memory I suggested as this will help you even more.
Memory is one of the biggest upgrades you can make to help your system run better and more smoothly.
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