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i can't go online


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#1
Fay

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i'm using nescape at home
but it wouldn't connect
it used to but now it doesn't
and it always telle me to change my access number
i did and none of them works
then i check my modem and it's fine
what you guys think?
my pc is about 4 years old and the cmos battery isnt working
is it my pc's issue or netscape's?
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#2
DuffMan

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Can you access the Internet using a different browser (Internet Explorer, Mozilla Firefox etc)?
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#3
Fay

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i'm using dial up right now
you know when it dials
it just went to verifying email and password and then it stop and disconnect
i couldn't go online at home for days ;_;
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#4
John_Doe

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for one thing, you should have a good battery for the CMOS
have you check for spyware infection? from the sounds of it, you are getting some kinda interferance, most likely from spyware
also try this, delete the dial up account you are currently using on your computer and start a fresh one, since dial up only requires username and password

CMOS:A part of the motherboard that maintains system variables in static RAM. It also supplies a real-time clock that keeps track of the date, day and time. CMOS Setup is typically accessible by entering a specific sequence of keystrokes during the POST at system start-up

BIOS:The part of the operating system that provides the lowest level interface to peripheral devices. The BIOS is stored in the ROM on the computer's motherboard.
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#5
Fay

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this is the error i got
i have no idea what a ppp is
so i uninstalled the thing and reinstalled it again
so far it worked
just the speed is unreasonable SLOW
and thnx for helping

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#6
John_Doe

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welcome to dial up
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