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Computer running slow after WoW crash


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#16
baula

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might be some hardware problem.....remove ur hardware except HD, RAM, CD/DVD ROM ect and try to boot ur system.

its my 0.000002 cent.....
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#17
DDLuna

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Finally got all my data backed up to external. What do I have to do next?
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#18
rshaffer61

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Do you have the original OS installation disk now with the key code?
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#19
DDLuna

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Yes, I have the disks that came with it. It's a Dell computer.
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#20
rshaffer61

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OK it should be as simple as now putting the disk in and rebooting the system.
If this doens't work then you may have to enter the BIOS\CMOS to change the Boot Sequence so the cdrom is the first boot device.
If the disk you reference is a cdrom then the system should ask you to push any key to boot to cdrom
When it does then push a key.
From there you should be able to do a repair installation or a format and fresh install. I will include the instructions for both below.
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#21
rshaffer61

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Repair Installation Instructions

· Insert your Windows XP CD in your CD-ROM and then Restart your computer.
· At the first post screen start tapping the Del key to enter System Bios
· Find the Advance Options or Boot Sequence screen.
· You will need to change the boot sequence so that the CDrom is first and the HD is second.
· Press F10 to Save and Exit and then press Enter to accept.
· The system will now reboot
· When the "Press any key to boot from CD" message is displayed on your screen, press a key to start your computer from the Windows XP CD.
· When you see the following message displayed on the Welcome to Setup screen, press ENTER
· To setup Windows XP now, press ENTER.
· At this point an option to press R to enter the Recovery Console is displayed. DO NOT SELECT THIS OPTION.

· On the Windows XP Licensing Agreement screen, press F8 to agree to the license agreement.
· Make sure that your current installation of Windows XP is selected and highlighted in the box, and then press the R key to repair Windows XP.
· Follow the instructions on the screen to complete Setup.


You can also go HERE
to read a step by step tutorial with screenshots.


To format and install fresh

Go HERE for step by step instructions on how to partition, format, and install XP fresh



Now your steps may be somewhat different but you should see the same prompts.
I suggest trying to repair first and if that doesn't work then do the format and fresh installation.
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#22
DDLuna

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Hello, tried the "Repair" option again. I was orginally as far as "Prepairing to install Windows" when I lost power. Now it says "setup is being restarted" then get as far a black screen and cursor before it reboots.

Is fresh install the only other option then? Or can something else be done without having to format my HD?

Thank you again for all your help and sorry for all the questions. Want to make sure I don't screw anything up worse then it is.
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#23
rshaffer61

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At this point it is looking like we're down to the last options.

I still have a few other things we can try first.



How To Run Chkdsk /r from Recovery Console:


How to run checkdisk from recovery console (Windows xp). (Courtesy dsenette)
  • Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
    Note:Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  • When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
    Note:If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
  • When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  • At the Recovery Console command prompt, type the following then press Enter:

    chkdsk /r

  • Allow this to run UNDISTURBED until completed (45 min or so)
  • Report any errors




Let's check your memory and make sure there is no issue with it. Download memtest86 from the link in my signature below.


Get the file that is named Download - The one you want is "Download - Pre-compiled Bootable ISO (.zip). When it downloads, it will be labeled memtest86+2.11.iso.zip
Unzip the file once you download it. You should have a .iso file in the unzipped directory. It will look like a zip file in some cases but the file name will now be memtest86+2.11.iso

if you don't have a burning program that will burn .ISO files get burncdcc in my signature below.

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

Make sure the bios is set for the cd drive as the first boot device
Put the cd in the cd drive and then boot your computer.

Running the Diagnostic Program:

The basic diagnostic screen has five main sections of relevant information. Three at the top which are labeled, PASS %, TEST %, and TEST #. This will basically show you the total progress of the current test, the overall progress of the diagnostic test, and the test number is currently performing.

On the middle left hand side of the of the program interface there is a “Wall Time” section that will keep track of how long the diagnostic test has been running for. This just gives you an idea if you are not attending the testing process.

The main section to look for is the lower half of the screen which is usually blank. As long as the memory testing is going ok with no errors this section of the screen should remain blank. If the diagnostic program finds any serious faults in the memory you will see it display a memory dump of address’s in this section. This is similar to what is displayed on your screen when you encounter a blue screen of death.

You now have most everything you need to know about setting up and testing your memory with diagnostic programs. This guide should help you get to the source of any intermittent problems related to your memory.


Run memtest for at least 2 hours
If it starts showing any errors during that time then you will have to replace the memory
If there are no errors after 2 hours press Esc and that will end the tests
We will then try other options
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#24
DDLuna

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Ok, ChkDsk said it corrected one or more errors and it Passed on memtest. What next?
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#25
rshaffer61

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Rerun chkdsk again to make sure it got everything.
When it doesn't find any errors then we can continue.
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#26
DDLuna

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Ok, reran and no more errors found.
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#27
rshaffer61

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How is the system running now?
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#28
DDLuna

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Still not working right. When I boot up it says "Setup is being restarted" then it goes to a black screen with cursor then reboots.
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#29
rshaffer61

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Everything is backed up safely now correct?
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#30
DDLuna

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Yes, everythihng is copied to external drive.
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