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Advanced virus remover problems


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#1
Guy Fawkes

Guy Fawkes

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Ok so im on my laptop right now because my PC aquired a program called "Advanced Virus Remover". So I uploaded a pic of the malicious program. Well this starts up upon powering up my desktop, it starts scanning and after about a minute or two, my PC restarts (WinXP OS).
I've tried starting it up on safe mode and all the other modes available, but it just keeps restarting. I did notice though that it would restart after Mcafee started up, so that may have something to do, any help would be greatly appreciated.
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#2
Murray S.

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Howdy and welcome to GTG:

If you are experiencing malware relaed issues then may I suggest following the instructions in this link then post the required logs in the Virus, Spyware and Trojan Removal

Murray
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#3
sari

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Guy Fawkes,

Hi, and welcome to Geeks to Go. I'd like you to post in our malware forum: http://www.geekstogo...emoval-f37.html. We can't help with malware in this forum. Since you can't start in normal or safe mode, you can't run any of the scanners yet, but make sure you tell them in your post that it keeps rebooting. One of our helpers will work with you to get you sorted out.
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