Well when I came back I noticed in device manager that my cd rom and dvd-rw was not working properly. Well it has a yellow exclamation on it and it says, "Driver has became corrupt or missing." I have tried to uninstall the cd and dvd-rw and then let the computer recognize the drivers. Well it still says that they are corrupt or missing. So anybody know what i should do?
cd rom and dvd-rw was not working
Started by
fulonbill
, Aug 09 2009 04:03 PM
#1
Posted 09 August 2009 - 04:03 PM
Well when I came back I noticed in device manager that my cd rom and dvd-rw was not working properly. Well it has a yellow exclamation on it and it says, "Driver has became corrupt or missing." I have tried to uninstall the cd and dvd-rw and then let the computer recognize the drivers. Well it still says that they are corrupt or missing. So anybody know what i should do?
#2
Posted 09 August 2009 - 04:07 PM
Also in devise manager there is a yellow question mark next to both drives. I unenstalled both and restarted but did not fix the problem
#3
Posted 09 August 2009 - 06:55 PM
Hello fulonbill...
Click Start, then Run, type regedit and click "Ok"
In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, are UpperFilters and/or LowerFilters listed?
wannabe1
Click Start, then Run, type regedit and click "Ok"
In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, are UpperFilters and/or LowerFilters listed?
wannabe1
#4
Posted 09 August 2009 - 07:38 PM
yes both are listed
#5
Posted 09 August 2009 - 07:41 PM
In the left pane, right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose "Export". Name this file oldfilters and save it to your desktop.
In the right pane, right click on LowerFilters and choose "Delete"...accept the change. Right click on UpperFilters and choose "Delete"...accept the change.
Close Registry Editor and reboot.
See if the drives work correctly.
In the right pane, right click on LowerFilters and choose "Delete"...accept the change. Right click on UpperFilters and choose "Delete"...accept the change.
Close Registry Editor and reboot.
See if the drives work correctly.
#6
Posted 09 August 2009 - 07:52 PM
that seems to take care of it.... thanks so much.. why would that happen? can you tell me?
#7
Posted 09 August 2009 - 07:57 PM
Upper and Lower filters are hardware hooks used by some applications to take control of a device. In your case I suspect it was a game that set the filters on your optical drives.
You can delete the file you saved to the desktop.
Glad to help!
You can delete the file you saved to the desktop.
Glad to help!
#8
Posted 10 August 2009 - 10:31 AM
ok, the next problem is my cd burner. its like I dont even one. its roxio. it worked until the cd drives stopped. those are working fine now but no burner
#9
Posted 10 August 2009 - 05:07 PM
Reinstall Roxio...
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