Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Major problems after Windows updates installed!


  • Please log in to reply

#1
TeeJay007

TeeJay007

    New Member

  • Member
  • Pip
  • 8 posts
This is a disaster... I have no clue how this happened. It seems like some freak thing. This is EXACTALLY what happened last night...

I was on my laptop.. surfing the internet doing normal every day things. I go to turn off my laptop and before I 'shut down' my computer prompted me that windows needed to install some new updates for windows XP. I thought, no problem... I do it frequently. After the updates were installed the laptop shut down. I turned on my laptop the next morning, tried to log onto my account and it said there was an error loading personal settings for my user profile, I logged onto guest user, then restarted my computer. I tried to log onto my user account again after restarting and everything went smoothly this time...NOT. My background desktop picture was not there, about 8-10 user icons missing, cookies cleared, temp internet files cleared, ALL of my pictures and ALL of my music GONE. I tried to look at my program files and it said all the files were hidden. I start up MoZilla and it starts acting like I've never used it before; all bookmarks were cleared and it kept prompting me to take a tour of MoZilla like I've never used it before. Im freaking out... there is a lot of information missing. This all happened after I let the updates install for Windows XP. Any help guys?
  • 0

Advertisements


#2
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
did you try system restore yet...
1.Click Start.

2.Point to All Programs.

3.Point to Accessories.

4.Point to System Tools.

5.Click System Restore.

6.Follow the instructions on the wizard.

click on pick a date in bold...one at least a week before you started having problems...then click b]next[/b]
  • 0

#3
TeeJay007

TeeJay007

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
Even bigger problems on my hands now... I turned on my laptop this afternoon only to find the blue screen of death. I cant even get into safe mode... as soon as I turn the laptop on it goes right to the blue screen with the 'stop errors'


Now im really lost... =(
  • 0

#4
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
then a repair is in order...go here for the how to guide...
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP