Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

NTOSKRNL-HOOK - Ran Combo fix - what next?

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
A few days ago my laptop started acting weirdly, firstly it wouldnt connect to the internet, then it would go to a blue screen and reboot whenever the ethernet cable was connected.

I could not scan using mcafee because it somehow disabled it, but after speaking to mcafee's technical team and downloading something that fixed it, i was able to scan in safe mode. It said it found the NTOSKRNL-HOOK infection and removed it, but every time i ran a further scan it would find it again.

I followed the instructions of other posts on this forum and downloaded and ran combo fix. When i now run mcafee it no longer finds the virus, and the laptop seems to connect to the internet without rebooting. However, all the other posts on this topic seem to go through more steps after running combo fix, steps that i didn't want to do without being told exactly what and how to do them as i don't really know what im doing. I have the combo fix log which i can post if anyone is willing to suggest what to do next.

Many thanks in advance, Jamie.
  • 0


Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP