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Help with message I dont understand


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#1
roobyroob

roobyroob

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My laptop just shut down and then came up with a blue screen on startup. I restarted and this message came up when it had booted up. Should I be worried or...?


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057

Additional information about the problem:
BCCode: c000021a
BCP1: 8EF35270
BCP2: 00000000
BCP3: C0000001
BCP4: 00100474
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini081209-01.dmp
C:\Users\Rachael\AppData\Local\Temp\WER-54093-0.sysdata.xml
C:\Users\Rachael\AppData\Local\Temp\WER7E33.tmp.version.txt
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#2
Broni

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    Kraków my love :)

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Does the laptop boot all the way to Windows?
Did the shut down, and BSOD happen just once?
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#3
roobyroob

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What happened was my laptop just switched off. It was plugged into the charger so the battery didn't die. Then when I turned it back on, it looked as if it was loading but then a blue screen came up with lots of numbers and things and froze that way so I switched the laptop back off and started it up again. This time it booted all the way, my desktop loaded completely and then that message came up.
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#4
Broni

Broni

    Kraków my love :)

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Simply try to restart it few more times.
Glitches happen, so if it's just one time occurrence, there is not much to worry about.
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#5
roobyroob

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Ok then.
Thanks for putting my mind at ease :)
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#6
Broni

Broni

    Kraków my love :)

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Sure thing :)
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