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Cannot access nor uninstall Comodo Firewall


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#1
kienz

kienz

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Hi,
sometime ago my Comodo Firewall decided to die on me. I never knew why, and I can't really remember if I've done anything in particular to cause that. Anyway, since then, my Bitdefender 8 antivirus can't be used properly (can't scan properly nor can it be updated) and my Malwarebytes (same thing) just won't work as well. Now I can't open Comodo firewall (nor uninstall it) and I can't update the other two. Sorry if my description of things ain't very helpful, but I'll try my best to comply with whatever advice you guys can give me. Thank you for your time!
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#2
rshaffer61

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Since you can't do any type of virus scan I am believing you may be infected.

I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#3
kienz

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Hmmm.. Alright, thanks a lot, I'll try that and get back here with the outcome, be it failure or success.
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