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Firefox keeps shutting down when flash is running


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#1
smoothmint

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anytime flash player is running firefox crashes at random. It happens a lot when on Facebook playing games. It will run for several minutes and then all of the sudden it will crash. Occasionally the entire computer will just shut down. Please help.
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#2
dylangle3

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keep updating!
I encountered it earlier, but its update fixes this funny crashes.
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#3
smoothmint

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Firefox says there is no updates, plus I tried to run disk clean up last night and everytime i tried the computer restarted with no warning and disk clean up never even got started.
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#4
rshaffer61

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Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply
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#5
smoothmint

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thank you so much for your help. Here is the report.

Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Mon 8/17/2009 1:22:12 AM your computer crashed
This was likely caused by the following module: usbport.sys
Bugcheck code: 0x100000D1 (0xC, 0x2, 0x1, 0xF7210721)
Error: Unknown
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Sat 8/15/2009 2:30:43 PM your computer crashed
This was likely caused by the following module: usbport.sys
Bugcheck code: 0x100000D1 (0xC, 0x2, 0x1, 0xF7210721)
Error: Unknown
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Sat 8/15/2009 6:47:35 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x100000C5 (0xE1151000, 0x2, 0x1, 0x8054AFEE)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Sat 8/15/2009 6:46:09 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x760C7D3B, 0x2, 0x0, 0x804EAEDB)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Sat 8/15/2009 6:34:21 AM your computer crashed
This was likely caused by the following module: usbstor.sys
Bugcheck code: 0x100000D1 (0xC49B8028, 0x2, 0x1, 0xF6AE6323)
Error: Unknown
file path: C:\WINDOWS\system32\drivers\usbstor.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB Mass Storage Class Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Sat 8/15/2009 2:50:01 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x760C7D3B, 0x2, 0x0, 0x804EAEDB)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Thu 8/13/2009 3:32:32 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x760C7D3B, 0x2, 0x0, 0x804EAEDB)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Wed 8/12/2009 4:22:09 PM your computer crashed
This was likely caused by the following module: win32k.sys
Bugcheck code: 0x1000008E (0xC0000005, 0xBF8823E7, 0xF77068A0, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Tue 8/11/2009 4:56:03 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x4E (0x99, 0x0, 0x0, 0x0)
Error: PFN_LIST_CORRUPT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Tue 8/11/2009 3:27:46 AM your computer crashed
This was likely caused by the following module: symevent.sys
Bugcheck code: 0x1000008E (0xC0000005, 0xC3B0EE1, 0xEC9E294C, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\symevent.sys
product: SYMEVENT
company: Symantec Corporation
description: Symantec Event Library



On Mon 7/27/2009 9:20:11 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x760C7D3B, 0x2, 0x0, 0x804EBF6B)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 9:11:21 PM your computer crashed
This was likely caused by the following module: win32k.sys
Bugcheck code: 0x1000008E (0xC0000005, 0x54, 0xECC83BC0, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 9:10:30 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x760C7D3B, 0x2, 0x0, 0x804EBF6B)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 9:09:38 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x760C7D3B, 0x2, 0x0, 0x804EBF6B)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 9:08:47 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x760C7D3B, 0x2, 0x0, 0x804EBF6B)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 9:07:55 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000008E (0xC0000005, 0x8495, 0xF78DA568, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 9:06:51 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000008E (0xC0000005, 0x0, 0xF78DA568, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 9:05:38 PM your computer crashed
This was likely caused by the following module: ntfs.sys
Bugcheck code: 0x24 (0x1902FE, 0xF78D9C44, 0xF78D9940, 0x14)
Error: NTFS_FILE_SYSTEM
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 8:43:25 PM your computer crashed
This was likely caused by the following module: ntfs.sys
Bugcheck code: 0x24 (0x1902FE, 0xF78D9D38, 0xF78D9A34, 0x14)
Error: NTFS_FILE_SYSTEM
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 8:14:06 PM your computer crashed
This was likely caused by the following module: usbport.sys
Bugcheck code: 0x100000D1 (0x8, 0x2, 0x1, 0xF72398FD)
Error: Unknown
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 7:59:32 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x8E2D5748, 0x2, 0x1, 0x804E709D)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 7:54:08 PM your computer crashed
This was likely caused by the following module: ntfs.sys
Bugcheck code: 0x24 (0x1902FE, 0xF78D9C44, 0xF78D9940, 0x14)
Error: NTFS_FILE_SYSTEM
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 7:52:29 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x8EAEE688, 0x2, 0x1, 0x804E709D)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 7:50:15 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x10000050 (0x80D58318, 0x0, 0x804E8C7B, 0x0)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 7:35:20 PM your computer crashed
This was likely caused by the following module: win32k.sys
Bugcheck code: 0x1000008E (0xC0000005, 0x54, 0xEC9A1BC0, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 7:00:58 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x760C7D3B, 0x2, 0x0, 0x804EBF6B)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 7:00:06 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x760C7D3B, 0x2, 0x0, 0x804EBF6B)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 7/27/2009 6:59:13 PM your computer crashed
This was likely caused by the following module: win32k.sys
Bugcheck code: 0x10000050 (0xAC2BBFF0, 0x0, 0xBF80192E, 0x0)
Error: Unknown
file path: C:\WINDOWS\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

28 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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