My husband could have possible deleted something relevant when trying to get his startup menu "cleaned up" but....I have NO idea what that could be. Any help would be greatly appreciated.
This is what we have tried so far:
1) Completely starting over, disconnecting cable, setting up a new connection via the wizard.
2) checked ethernet cards: both say they are working correctly during the times he cannot connect, and when he can
3) plugging and unplugging cable, enabling and re-enabling (with and without soft and hard boots) ... sometimes "something" works, and we think we have a way to work it (even though still have no clue WHY) but the next time that "trick" won't work.
4) checked the system log to see if anything was going on....his computer has an "error" but it doesn't seem to be anything affiliated with the network
It's very frustrating. I'm a writer, work at home, my copmuter is my life. And to have to cnstantly be booting, rebooting, reinstalling, etc. trying to get him online when he needs to be (he's a photographer, doesn't need it as often, but still needs it when he needs it) is driving me NUTS!
email removed for users privacy