[Toushiro Kun]

I have formatted my disk awhile ago (Last OS was Windows XP Sp2), Then after the setup completed the comp rebooted then after that I waited for hours and my pc is only on the bootwindow phase. Then after that, I tried to format it again, but then on the disk partition selection, I tried to delete the partition but, it failed and the prompt says :

An error occurred while setup was updating partition information on :

38163mb disk 0 at id 0 on bus 0 on atapi [MBR]

Setup cannot continue. To quit setup, press f3.

...


Then after that, I tried the recovery console and entered the FIXMBR but the after entering the FIXMBR, it didn't do anything. I tried then to FIXBOOT, and the prompt confirms if I really want to FIXBOOT, and I entered "y". but then it failed again.


can you pls help fix my HDD?

Thanks!

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Hello Toushiro Kun.... Welcome to GeeksToGo,
I'm sorry to hear about your system issue. We will try to help you get this resolved as fast as possible.


How To Run Chkdsk /r from Recovery Console:


How to run checkdisk from recovery console (Windows xp). (Courtesy dsenette)

• Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
  Note:Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
• When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  Note:If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
• When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
• At the Recovery Console command prompt, type the following then press Enter:
  

  chkdsk /r

• Allow this to run UNDISTURBED until completed (45 min or so)
• Report any errors

[rshaffer61]

Hello Toushiro Kun.... Welcome to GeeksToGo,
I'm sorry to hear about your system issue. We will try to help you get this resolved as fast as possible.


How To Run Chkdsk /r from Recovery Console:


How to run checkdisk from recovery console (Windows xp). (Courtesy dsenette)

• Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
  Note:Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
• When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  Note:If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
• When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
• At the Recovery Console command prompt, type the following then press Enter:
  

  chkdsk /r

• Allow this to run UNDISTURBED until completed (45 min or so)
• Report any errors

[Toushiro Kun]

thanks for the reply!

and then I have also done that, and after I entered chkdsk /r it prompted :

"the volume contais one or more unrecoverable problems"

[rshaffer61]

This is not good. The drive sounds like it is dying.
Please do the following to check it for sure.

Click HD diagnostic in my signature below. Choose the manufacturer of your hd. Download the tool. Running this will tell us if there is a problem with HD itself. If not then we will pursue other hardware or software possibilities.
If not sure then try the Seatools as it seems to work with most drives.

• How old is the system and or drive?
• Make and model of system
• What was the reason for the format and attempted reinstall.
• What kind of installation disk are you using (Full or Upgrade version)?
• Retail, OEM, Recovery, Burned copy

[Toushiro Kun]

do i need to burn the file?

[rshaffer61]

Yes burn it to a cdrom.
Make sure you change the boot sequence in the bios to boot to the cdrom first.

[Toushiro Kun]

ok thanks. ima try that as soon as I have burned it.

BTW, my HDD is Seagate Barracuda 40GB Model ST340014A

Edited by Toushiro Kun, 21 August 2009 - 07:14 AM.

[rshaffer61]

Then the Seatools will be the one you use.
Let us know the results.