Word Perfect 11 Corrupt Registry
Posted 18 August 2009 - 09:27 AM
Posted 18 August 2009 - 09:49 AM
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get to quickly then.
Have you tried to go to the Boot Menu by tapping the F8 key on the second black post screen?
Once there try scrolling down to the line that says Last Know Good Configuration and highlight it. Then click the Enter key.
Does this work?
Posted 18 August 2009 - 11:26 AM
Could not open: C:\Program Files\WordPerfect Office 11\Config\corelapp.ini
Value: ConfigDir in the Registry
Posted 18 August 2009 - 11:46 AM
If so then it may be possible to help.
Posted 18 August 2009 - 12:19 PM
I can find a trial version and since you already have bought and owned the serial number then you should be able to insert your serial number and it should be back up and running.
Posted 18 August 2009 - 01:14 PM
I have looked through dozens of sites and I can not find a trial version to send you to.
Can you try to borrow a copy from someone to reinstall?
Another option is to try and use the built in Word program in windows to open the files.
Posted 18 August 2009 - 01:17 PM
The above should be all in one line.
Edited by Mary Poppins, 18 August 2009 - 01:19 PM.
Posted 18 August 2009 - 01:49 PM
The best option at this point is to contact Corel Customer Service at 1-800-772-6735 and explain the issue. They may be able to send you a replacement disk since you do have a legal registered serial number for the product.
The cost if any should be very minimal.
Please let me know if this works for you after talking to them.
I will continue to monitor this topic for you and await your results.
Posted 18 August 2009 - 02:45 PM
Posted 18 August 2009 - 03:18 PM
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