[kstp]

Hello,

I recently had problems with my usb drive, even with the minimum touch, any usb device connected disconnects.
I did a routine format my pc some days ago, and before I saved the data on my 20gb mp3 Spirit 20 from Entempo, but because of the usb drive issue, the Spirit 20 broke. Now windows doesn't recognize it, and even if I try to turn it on, it sounds like it wants to launch but then I hear some kind of short and low noise, like a knock. The screen displays this image , the user manual says "HDD failure". I've try to use a lot of file recovery software but I can't get my data back since windows is not finding the device. The Entempo company no longer exists so I can't ask them for help.
I need the data back, please tell me if there is a way to do it. I'm XP user.
Let me know if you need more info about the issue.

PS: don't buy that mp3 player, it's really sh*t. I think I'm useing a hammer on it when I recover the files

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bad news....if it's a hard drive failure...and the device isn't getting recognized by the computer...then you're pretty much out of luck...

you MIGHT be able to find a company online that can remove the disk from the contraption and get the data off that way...but it's not going to be cheap

[dsenette]

bad news....if it's a hard drive failure...and the device isn't getting recognized by the computer...then you're pretty much out of luck...

you MIGHT be able to find a company online that can remove the disk from the contraption and get the data off that way...but it's not going to be cheap

[kstp]

Thanks for your fast answer. I'm afraid you're right, I've been searching for weeks about the issue. The nearest thing I've found is I could be able to repair it easily but I would loose all my data.
Still I'll wait a bit more in case someone has a clue. Thanks again :-)