[Essexboy]

Excellent - I must be getting old

What problems if any are you experiencing now, do we need to do any repairs ?

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I think everything is okay. The laptop is running fast again with very few hang-ups so far, but there are all these .ini files everywhere in the computer and there are a lot of new 0byte folders when I look under windows explorer that access is denied so I dont know what they are. Do you? Again you have been wonderful. I bet you shake your head all day at the nonsense the rest of us get into. Thank you for your time and patience with me.....CB

[nanabentley]

I think everything is okay. The laptop is running fast again with very few hang-ups so far, but there are all these .ini files everywhere in the computer and there are a lot of new 0byte folders when I look under windows explorer that access is denied so I dont know what they are. Do you? Again you have been wonderful. I bet you shake your head all day at the nonsense the rest of us get into. Thank you for your time and patience with me.....CB

[Essexboy]

No this keeps me off the streets and out of trouble

OK lets remove my bits and bobs and hide all the files you don't need to see

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

VISTA
To manually create a new Restore Point

• Go to Control Panel and select System and Maintenance
• Select System
• On the left select Advance System Settings and accept the warning if you get one
• Select System Protection Tab
• Select Create at the bottom
• Type in a name i.e. Clean
• Select Create

Now we can purge the infected ones

• Go back to the System and Maintenance page
• Select Performance Information and Tools
• On the left select Open Disk Cleanup
• Select Files from all users and accept the warning if you get one
• In the drop down box select your main drive i.e. C
• For a few moments the system will make some calculations
• Select the More Options tab
• In the System Restore and Shadow Backups select Clean up
• Select Delete on the pop up
• Select OK
• Select Delete

You are now done

SPRING CLEAN

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

THEN

Download and run Auslogics Disc Defragmenter

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

• SpywareBlaster to help prevent spyware from installing in the first place.
• SuperAntispyware Run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe

[nanabentley]

Okay I did everything you said and my computer seems to be running PERFECT. Cross your fingers and wish me luck (and to be not such a bonehead). THANK YOU THANK YOU A MILLION TIMES THANK YOU................... CB

[Essexboy]

My pleasure - glad you are happy

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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