[jjainsley]

Hello there,

Hope someone can help.

After I upgraded Explorer a week and a half ago I get continuous popups (mainly in new pages but some actually take over the page I'm on e.g. this is my third attempt to post this topic). I'd say that i have a 1 in 3 chance of getting a popup each time i open something on a webpage.

After this happened i removed my dormant 'Norman' *not* Norton antivirus and installed the free AVG as it is more up to date than what i had. AVG has not detected anything. I switched from Explorer to Firefox but this has made no difference.

I'm using Windows Vista Home Basic.

Some of the sites that appear include:
PerfSpot (social networking)
Scratch2Cash (gambling)
Money4GoldUK (finance)
DatetheUK (dating)
MyOffers.co.uk (prize)
PrizeDB (prize)
Opinionworld.co.uk (prize scam)
Acaiforcemax (weight loss)

Hope you can help! I'm a little paranoid about logging in to my online banking whilst this fiasco is taking place. Should I be?

Regards,

Jonathan

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Hello jjainsley

Welcome to G2Go.
=====================

• Download OTL to your desktop.
• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Under the Standard Registry box change it to All.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.Txt. These are saved in the same location as OTListIt2.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

===========
Download This file. Note its name and save it to your root folder, such as C:\.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.
• Click on this link to see a list of programs that should be disabled.
• Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")
• Allow the driver to load if asked.
• You may be prompted to scan immediately if it detects rootkit activity.
• If you are prompted to scan your system click "Yes" to begin the scan.
• If not prompted, click the "Rootkit/Malware" tab.
• On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
• Select all drives that are connected to your system to be scanned.
• Click the Scan button to begin. (Please be patient as it can take some time to complete)
• When the scan is finished, click Save to save the scan results to your Desktop.
• Save the file as Results.log and copy/paste the contents in your next reply.
• Exit the program and re-enable all active protection when done.

[kahdah]

Hello jjainsley

Welcome to G2Go.
=====================

• Download OTL to your desktop.
• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Under the Standard Registry box change it to All.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.Txt. These are saved in the same location as OTListIt2.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

===========
Download This file. Note its name and save it to your root folder, such as C:\.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.
• Click on this link to see a list of programs that should be disabled.
• Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")
• Allow the driver to load if asked.
• You may be prompted to scan immediately if it detects rootkit activity.
• If you are prompted to scan your system click "Yes" to begin the scan.
• If not prompted, click the "Rootkit/Malware" tab.
• On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
• Select all drives that are connected to your system to be scanned.
• Click the Scan button to begin. (Please be patient as it can take some time to complete)
• When the scan is finished, click Save to save the scan results to your Desktop.
• Save the file as Results.log and copy/paste the contents in your next reply.
• Exit the program and re-enable all active protection when done.