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marionks

marionks

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Hello! It's been about a year since you've last helped, so I guess it's time for another breakdown.
I've run all the malware you've asked for in the past, and have a Hijack This to post for the first person who wants to look at it. I had been playing the MSN games, particularly "Bubble Town" for quite some time online with no problems. My son, 11, has been downloading and playing games on his user part of this computer...I haven't seen that he has downloaded anything malicious. However, just to be on the safe side, I do run the Malwarebytes and Superantispyware weekly. Things had been getting slower and slower, though, so I started uninstalling games my son had run out of free demo time on. I also used the ATF Cleaner recently, and deleted the temporary internet files. Now all of a sudden, not only can I not play the "Bubble Town" on MSN, but I do not see the usual yellow bar that gives us the option of downloading ActiveX controls. I hear the beep, but the bar does not appear. Within a few seconds, the whole internet closes. I've played other MSN games that would like me to update my scores on their site, but I need to download the Macromedia Adobe Flashplayer. Again, my computer shuts down the internet when I make that attempt. When prompted for further information, I get a message about some sort of DET that my antivirus system (Trend Micro) is not allowing...some setting that has not been set by me. Do you know what they are talking about and what I need to do to take care of it?
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