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Critical Warning Message - Please help!

Started by TheKey , Aug 27 2009 09:52 AM

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#1
TheKey

Posted 27 August 2009 - 09:52 AM

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31 posts

I was on my laptop today when I got a blue screen and my wallpaper changed to say that I have a critical warning. My homepage was changed (to google, oddly). I cannot access system restore, nor can I use Malewarebytes or other antivirus programs because I get a message that reads: "Windows cannot access the specified file. You may not have permissions to access the item." I have AntiVir PE Classic, which also won't fully run (it starts scanning, then stops).

Fortunately, I have a desktop so that I can post here and try to resolve the problem. Would someone please walk me through fixing this problem? Thank you very much!

#2
TheKey

Posted 27 August 2009 - 10:01 AM

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Topic Starter
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31 posts

A bit more info: The exact desktop message reads: "YOUR SYSTEM IS INFECTED! System has been stopped due to a serious malfunction. Spyware activity has been detected. It is recommended to use spyware removal tool to prevent data loss. Do not use the computer before all spyware removed."

I somehow managed to get rid of the desktop message (I believe AntiVir stopped it when it began a scan. The scan did not complete and I can't get it to scan agaion.) Under Desktop, the "critical_warning" file still appears and I casn't change it to a different background. The current wallpaper is the blue screen without the message written out above and I can't change it because this Desktop/Background page is locked up.