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personal antivirus


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#1
shugbish

shugbish

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i have a problem with something called Personal antivirus. it seems to have installed itself onto my computer and i dont know haow to get rid of it. It is not found on my list of programs in (add & remove) but is in the list of programs that pop up from the start menu. from the start menu there is no option to uninstall only to delete. it is constantly telling me that i have this worm & that trojan but i dont know what to do. I have tried to do a system restore, and i cant even do that. i am at a complete loss.i am not very technically minded and do not really understand how computer wrok at the best of times. any advice would be appreciated.
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#2
Broni

Broni

    Kraków my love :)

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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