[aurador]

Sorry to disturb, hallo everybody.Desperate message from Milan, Italy.
Yesterday I was infected by download.troyan (my PC is running Norton 2005, regularly - almost - updated):immediately Norton started screaming "VIRUS!VIRUS!", while apparently not able to eliminate the infected file (C:\WINDOWS\system32\req.dll).
Looking for advice I followed the step-by-step recommendations by Symantec - no way!!!- while the alarm message kept appearing on the screen:I was obliged to switch Norton off out of sheer desperation, but....Trend Micro scan on line says I have no infections, Adaware has found only the usual garbage, and Trojan Remover 6.3.9 again says I'm OK. Has NOrton gone mad? Should I uninstall and reinstall it?

I have also run HiJackThis, and this is the result:

Logfile of HijackThis v1.99.1
Scan saved at 0.46.39, on 14/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programmi\SigmaTel\Driver audio di SigmaTel AC97\stacmon.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\TOSHIBA\TouchED\TouchED.Exe
C:\Programmi\TOSHIBA\ConfigFree\NDSTray.exe
C:\Programmi\File comuni\Microsoft Shared\Works Shared\WkUFind.exe
C:\Programmi\Drag'n Drop CD+DVD\BinFiles\DragDrop.exe
C:\Programmi\Java\j2re1.4.2_04\bin\jusched.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\LTSMMSG.exe
C:\Programmi\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\Nikon\NkView5\NkvMon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Trojan Remover\RmvTrjan.exe
C:\Programmi\Trojan Remover\RmvTrjan.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\ZipGenius 5\zipgenius.exe
C:\DOCUME~1\Laura\IMPOST~1\Temp\ZGTemp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.it/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 10.0.0.2
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {8E13DDE1-E013-47ec-9C4C-27C2F78BDD26} - C:\WINDOWS\system32\req.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Programmi\SigmaTel\Driver audio di SigmaTel AC97\stacmon.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TouchED] C:\Programmi\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Programmi\File comuni\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD] C:\Programmi\Drag'n Drop CD+DVD\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe/installquiet
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TrojanScanner] C:\Programmi\Trojan Remover\Trjscan.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - Startup: Manager HotSync.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Avvio veloce di Microsoft Office OneNote 2003.lnk = C:\Programmi\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Programmi\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Google Search - res://c:\programmi\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Collegamenti a ritroso - res://c:\programmi\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Pagine simili - res://c:\programmi\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Versione cache della pagina - res://c:\programmi\google\GoogleToolbar2.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-12.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093979343819
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O20 - Winlogon Notify: req - C:\WINDOWS\system32\req.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

[SIZE=7][SIZE=1]

Thank you for your help, this PC is brand new and I'm simply flabbergasted...

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Hi aurador

Please read through the instructions before you start (you may want to print this out).

]HijackThis is being run from a temporary folder; this means that any backups it creates as a result of fixes made with it will be lost. Please create a new folder for it and place the program into that new folder.

Please set your system to show all files; please see here if you're unsure how to do this.

Download Pocket Killbox and unzip it; save it to your Desktop.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items:
O2 - BHO: (no name) - {8E13DDE1-E013-47ec-9C4C-27C2F78BDD26} - C:\WINDOWS\system32\req.dll
O20 - Winlogon Notify: req - C:\WINDOWS\system32\req.dll
Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Run killbox and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes. Let the system reboot.
C:\WINDOWS\system32\req.dll
Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda virus scan and HJT.logWe will need them to remove previous infections that have left files on your system.

Kc

[aurador]

Hallo Thatman, thank you for your reply.As I was desperate over the weekend I handed my PC to my brother, and he managed in some way to solve part of the problems I got, downloading SPYBOT, CWSHREDDER, SPYWAREBLASTER, MICROSOFT ANTISPYWARE, SYGATE FIREWALL and AVAST.Now the PC seems to work nicely, here is HJT filelog:

Logfile of HijackThis v1.99.1
Scan saved at 18.14.38, on 18/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Programmi\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
C:\Programmi\SigmaTel\Driver audio di SigmaTel AC97\stacmon.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\TOSHIBA\TouchED\TouchED.Exe
C:\Programmi\TOSHIBA\ConfigFree\NDSTray.exe
C:\Programmi\File comuni\Microsoft Shared\Works Shared\WkUFind.exe
C:\Programmi\Drag'n Drop CD+DVD\BinFiles\DragDrop.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\LTSMMSG.exe
C:\Programmi\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPSMain.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Programmi\Microsoft AntiSpyware\gcasServ.exe
C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Programmi\Nikon\NkView5\NkvMon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Microsoft AntiSpyware\gcasDtServ.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\ZipGenius 5\zipgenius.exe
C:\DOCUME~1\Laura\IMPOST~1\Temp\ZGTemp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://news.google.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName

= Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

- C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} -

c:\programmi\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\programmi\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Programmi\SigmaTel\Driver audio

di SigmaTel AC97\stacmon.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TouchED] C:\Programmi\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Programmi\File

comuni\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD] C:\Programmi\Drag'n Drop

CD+DVD\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe/installquiet
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Programmi\Microsoft

AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [TOSCDSPD] C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe"

/background
O4 - Startup: Manager HotSync.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk =

C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Avvio veloce di Microsoft Office OneNote 2003.lnk

= C:\Programmi\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft

Office\Office\OSA9.EXE
O4 - Global Startup: NkvMon.exe.lnk =

C:\Programmi\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Google Search -

res://c:\programmi\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Collegamenti a ritroso -

res://c:\programmi\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Pagine simili -

res://c:\programmi\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Versione cache della pagina -

res://c:\programmi\google\GoogleToolbar2.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -

https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus

scanner) -

http://security.syma...bin/AvSniff.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl

Class) -

http://tools.ebayimg...l_v1-0-3-12.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)

-

http://v5.windowsupd...ols/en/x86/clie

nt/wuweb_site.cab?1093979343819
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI

Utility Class) -

http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

http://a840.g.akamai...trendmicro.com/

housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer

Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo

Class) - https://www-secure.s...sa/SymAData.cab
O17 -

HKLM\System\CCS\Services\Tcpip\..\{8E0E66C9-2881-4820-AAAB-242005F945FA

}: NameServer = 195.130.224.18 195.130.225.129
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner

- C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Programmi\Alwil

Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Programmi\Alwil

Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Programmi\Alwil

Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION -

C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co.,

Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks -

C:\Programmi\ewido\security suite\ewidoctrl.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA

Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate

Technologies, Inc. - C:\Programmi\Sygate\SPF\smc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -

C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

The only remaining problem is that every time I run CWShredder (safe mode) it says that I have CWS.Msconfig , CWShredder apparently fixes it but at the following check it's still there....should I worry?Is it possible to get rid of that thing?
many thanks for your help

[aurador]

Sorry Thatman, I simply forgot the language problem, of course my HJT will be totally incomprehensible to you, very stupid of me ....I'll try on some local WEBsite, hoping in some help, and I'm really sorry I bothered you .By the way, I tried to find the file you showed me but could not find, I'll try again in safe mode. Thank you very much for your help, AND for your patience

[aurador]

Hallo Thatman, I followed your advice, downloading EasyCleaner 2.0 .It detected and cancelled few unused registry keys, no malware. Trouble is that every time I run CWShredder in safe mode it still detects this CWSMsconfig, but even though it fixes it, at the following control the same story begins. Maybe it's just a "false positive", a link to something that doesn't exist anymore, but it would be nice to know for sure... Anyway, I'll take the weekend off, and for 2 days I won't think of infections-virus-malware-etc.etc.etc Happy weekend to you

[aurador]

Hi Thatman, it's CWShredder 2.14.0.0

[aurador]

Hallo Thatman, I'll do what you say, fingers crossed....I'll let you know asap, thank you very much