Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Trojan Generic.14


  • Please log in to reply

#1
panictimestwo

panictimestwo

    New Member

  • Member
  • Pip
  • 4 posts
Hello! New user here, and with the exact same problem on my gf's computer as in this topic http://www.geekstogo...-t-t251310.html

The looks of the pop up is exactly the same. She was doing stuff on Facebook when her computer got infected btw. and this just this afternoon.

I'll run the same tools as recommended by Essexboy and post the logfiles here in a short while.
I hope you guys can help me out since I am going away on a trip this oncoming Saturday and then I can't help her for a full week.

Regards


Edit: Been running SuperAntispyware and Malwarebytes Antimalvare a couple of times and cleaned a bunch of infections.
Now there is one that remains, and it is Trojan horse Generic14.AMDQ which is lodged into C:\WINDOWS\system32\drivers\agp440.sys
None of the above programs detect it now, it is AVG Resident shield alert that detects it while I run scans with the above programs.
AVG labels the file to be "white listed" and as such I can't remove it due to the fact that then the computer will not function.
I got an infection in an critical area...
Solution to this, that a computer illiterate can manage to perform?

Edited by panictimestwo, 02 September 2009 - 02:53 PM.

  • 0

Advertisements


#2
panictimestwo

panictimestwo

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
From OTS:

Attached File  OTS1.txt   149.7KB   308 downloads
  • 0

#3
panictimestwo

panictimestwo

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
...and from Sysprot.:

Attached File  SysProtLog.txt   24.65KB   86 downloads
  • 0

#4
panictimestwo

panictimestwo

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Problem solved through a final look at the laptop and deciding to reinstall the OP. Had no choice really as I leave tomorrow and can't have my gf sitting without a working computer while I am gone.

Hopefully nobody else get this awful piece of Trojan sh*t, seems to be a tough bugger.

Regards
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP