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(no sound problem) plsss help dont know where to start..!


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#1
gracerren

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hello...
sir


Would you kindly help me to fix my problem.My pc have no sound after reformating it caused by a virus infection. We recover some file and re install other but the audio still doesnt work..
Plss help me i dont know where to start..

thnksss.....
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#2
Neil Jones

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Go to the website of the people who made the computer. Somewhere on there you can get the drivers for your particular computer.
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#3
gracerren

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could you give me some links that might help me!?

thnkss,,,,
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#4
rshaffer61

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Gracerren you need to help us by getting us some information.
We need to know what kind of computer you have.
Is it a name brand system?
If so what make and model?

If you can't supply that information then please do the following..

Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...

DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#5
gracerren

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thnks for the reply...

here's the information...
I attached the picture...

EVEREST Home Edition © 2003-2005 Lavalys, Inc.

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer JOCSON-854E94AC
Generator Jocson
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2003-01-01
Time 00:15


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name JOCSON-854E94AC
User Name Jocson

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name ECS L4S5MG3 (3 PCI, 1 AGP, 1 CNR, 2 DIMM, Audio, Video)
Motherboard Chipset SiS 651
System Memory 256 MB (PC3200 DDR SDRAM)
BIOS Type Award (11/14/03)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation) (64 MB)
3D Accelerator nVIDIA GeForce2 MX/MX 400

Multimedia:
Audio Adapter ESS Technology ES1938/ES1941/ES1946 Solo-1(E) AudioDrive
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive SAMSUNG SV4002H (40 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST CD-ROM GCR-8521B (52x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38204 MB (2532 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC
Network Adapter SMC EZ Card 10/100 PCI (SMC1211TX)

Peripherals:
Printer Microsoft Office Document Image Writer
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller

Problems & Suggestions:
Problem Disk free space is only 7% on drive C:.

Attached Thumbnails

  • sensor_screenshot.JPG

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#6
rshaffer61

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Sound Driver


Second problem:
System Memory 256 MB (PC3200 DDR SDRAM)

Bare minimum for system to run OS correctly. Recommend bringing this up to 1 gig

Go to HERE and run the Crucial online scanner.
This will give you the exact memory configuration for your system. You do not have to buy the memory from there, but write down the information and if you need assistance in purchasing the upgrade memory GTG can assist with suggestions also.

Third Suggestion:

C: (NTFS) 38204 MB (2532 MB free)
Problem Disk free space is only 7% on drive C:.

I suggest you do some basic maintenance starting with the uninstalling of un=needed or unwanted programs.

What I would suggest is Uninstalling All Programs you don't need or don't want anymore through Add/Remove Programs

Do this by going to
Start and then to Control Panel
Click Add/Remove Programs
Carefully choose the program(s) you don't need
Click on each Program then click Change/Remove and Follow the Uninstall Instructions

You may be prompted to Restart your computer.
Restart once you have all the programs you don't need uninstalled.
Be careful not to remove anything needed by your computer, some of which you may be unfamiliar with the name,
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#7
gracerren

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so the problem is the memory? and the audio is just not working because of insufficient memory in my system?

do i need to buy another memory to actually make my audio works?

if i could make more free memory in my drive C, could my audio problems be fixed without buying any other system memory...


thnks for the replies>>>...

Edited by gracerren, 17 September 2009 - 12:55 AM.

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#8
Broni

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Sound problem and RAM problem are two separate issues.
You need more RAM to make your computer running better.
rshaffer61 gave you a link to Crucial place, where you can find out everything about your computer RAM configuration.

if i could make more free memory in my drive C, could my audio problems be fixed without buying any other system memory...

Hard drive space has nothing to do with RAM - two different animals.

As for your sound problem, you have to try to reinstall your sound driver. rshaffer61 gave you a link to that driver too.
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#9
gracerren

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sorry, I cant see the link.

kindly, give me the link again.


thnks again....
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#10
Broni

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http://www.sis.com/d...nload_step1.php
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#11
gracerren

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thanks for all of your help in solving this kind of problems..

the problem in audio driver is fixed

Edited by gracerren, 21 September 2009 - 02:28 AM.

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#12
Broni

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    Kraków my love :)

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You're very welcome :)
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