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BSOD - IRQL_NOT_LESS_OR_EQUAL


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#1
Roeschaart

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Hi,

I received a BSOD a couple of the times the last week.

Bluescreenview:

A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: hal.dll

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000000a (0x00000004, 0x00000002, 0x00000000, 0x804e4eed)

*** hal.dll - Address 0x806ff427 base at 0x806fd000 DateStamp 0x4802517f


How do i fix this?

Best Regards
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#2
robert.wiechert

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Has anything been added to the PC before getting this message?
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#3
Roeschaart

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I reinstalled Windows XP two weeks ago.
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#4
robert.wiechert

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Stop 0x0000000A or IRQL_NOT_LESS_OR_EQUAL


The Stop 0xA message indicates that a kernel-mode process or driver attempted to access a memory location to
which it did not have permission, or at a kernel interrupt request level (IRQL) that was too high. A kernel-mode
process can access only other processes that have an IRQL lower than, or equal to, its own. This Stop message is
typically due to faulty or incompatible hardware or software.

Possible Resolutions:

• A Stop 0xA message might occur after installing a faulty device driver, system service, or firmware. If a Stop
message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or
removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is
especially important for multimedia applications, antivirus scanners, and CD mastering tools.

• A Stop 0xA message might also be due to failing or defective hardware. If a Stop message points to a category of
devices (video or disk adapters, for example), try removing or replacing the hardware to determine if it is causing
the problem.

• If you encounter a Stop 0xA message while upgrading to Windows XPl, the problem might be due to an incompatible
driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware
configuration and remove all third-party device drivers and system services (including virus scanners) prior to
running setup. After you have successfully installed Windows XP, contact the hardware manufacturer to obtain
compatible updates.
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#5
Broni

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    Kraków my love :)

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Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

=======================================================================================================


A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#6
Roeschaart

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Posted Image
These are my temperatures.

This is a Q6600 @2.31 ghz.

Ill take out a RAM stick this afternoon to see if that fixes things. Ill report back later. Thanks for the help!
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#7
Broni

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Temperatures look OK.
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#8
Roeschaart

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Taking out one of the RAM sticks seems to have fixed it.

Thanks for the help!
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#9
Broni

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Thumbs up! :)
I wish, instead of IRQL_NOT_LESS_OR_EQUAL, we could see HEY_MAN_YOU_HAVE_A_BAD_RAM......:)
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#10
rshaffer61

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Wow what a concept. Ram that would actually tell you it's bad, which stick is bad and have a credit line with manufacturer to automatically order replacement. :)
Oh what a dream :)
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#11
Broni

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Will it ever come through?? :)
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#12
Broni

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It's done with cars...
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