[EHeuters]

Rogers (our internet provider) must have reset something from their end and it caused our internet connection to go down for 30min or so. When it came back, my laptop's wireless network no longer worked. I can see all the networks available, and when I go to "connect" to our home network, it stays at the "acquiring network address" spot and won't connect.
My family has other laptops and desktops, and they all worked fine after this incident. My laptop was the only one with problems.
Also if I connect my computer with a cable, I get internet no problem.

Can anyone help?

Thanks.

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What is the operating system and who is the maker of your laptop?

[Mr.Friend]

What is the operating system and who is the maker of your laptop?

[EHeuters]

I'm running Windows XP Professional
Laptop is a Toshiba Satellite Pro

[Wander]

I think perhaps the network settings of the laptop are not configured properly. Make sure the key and the encryption type is correct.

[EHeuters]

the key is the password, right? I've checked that. All the other computers are able to log onto the internet using the same password.
How would you check for the encryption?

[EHeuters]

hi.. just an update.
I took my laptop to two different public libraries who offer free wireless internet. My wireless card detected both networks and connected to both of them. However, when I went to open Firefox or Explorer and surf the net, I got no internet.
Maybe my wireless card is not registering an IP address???

Any help would be appreciated
Thanks

[Wander]

When you are connected to the library's internet, do the following:

Go to Start > Run > Type in the box "cmd" without quotation marks.

Type in "cd\" and press enter

Now type in "ipconfig /all > ip.txt"

There will now be a text file that can be found in C:\

Copy and paste its contents here.

Edited by Wander, 14 September 2009 - 01:38 PM.

[EHeuters]

here is the contents of the file:

Windows IP Configuration



Host Name . . . . . . . . . . . . : EmilyHeuts

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : SSG5-Serial



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-A0-D1-24-6B-6C



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : SSG5-Serial

Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Adapter

Physical Address. . . . . . . . . : 00-11-F5-80-34-48

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.1.47.206

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 10.1.47.1

DNS Servers . . . . . . . . . . . : 4.2.2.2

Lease Obtained. . . . . . . . . . : September 15, 2009 12:17:55 PM

Lease Expires . . . . . . . . . . : September 15, 2009 12:24:55 PM