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DVD driv is invisible, quick response appreciated


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#1
Michael_L

Michael_L

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Hi, I'm a noob to this forum so sorry in advance for any silly mistakes i might make.

So heres the problem:
I recently upgraded my XP os to sp3,
and since my dvd drive has become invisible, doesnt show up on my computer or device manager.
shows up in bios and on other OS
conected to the only ide port on my motherboard.
im looking for a solution that doesnt require reformatting or reinstalling windows.
I have too much data to back up and programs that I need and no longer have access to.
as said in the title I really need a quick response, for I have limited internet access.

thank you for your help.
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#2
SRX660

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Try this.
Start/Run/Regedit
Browse to registry key: HKEY_LOCAL_MACHINE\SYSTEM\ CurrentControlSet\Control\Class
Key Name:
{4D36E965-E325-11CE-BFC1-08002BE10318}
Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
Note: Do not delete the Key or the Multi-String Values. Delete only the data values.
Exit Registry and Reboot

This should restore your DVD drive if your drive is still good.

SRX660
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#3
Michael_L

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I did that already, sorry I forgot to mention that.
But I know that the drive is still good. it works on my vista os that I have installed on the same comp.
I also tried several different dvd drives from my other comps, none of them show up.
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#4
SRX660

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Next step is to try this.

http://support.microsoft.com/kb/314060

SRX660
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#5
Michael_L

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I've tried everything there, didnt work.
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#6
SRX660

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If you have deleted all cdrom and-or dvdrom drives ( drives other than the hard drive) from device manager and restarted the computer and the dvd drive is still not recoginized then the next thing to do is replace the data cable to the dvd drive. If the data cable is good borrow a dvd drive from a friend ( or anywhere you can get it) and see if that drive is seen. If the borrowed drive is not seen it may be time to reinstall Windows on the computer.

A problem like this may be caused by a hard drive developing bad sectors that could be in the area tha data is kept for the boot sequence. I think you really need to have the HD tested to see if there are bad sectors. Heres a article on how to do this.

http://www.pcstats.c...t...1583&page=5

http://www.pcstats.c...t...1583&page=6

SRX660
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