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Router and Modem Comunication Problems


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#1
Jim2013

Jim2013

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Hi.
I just updated my DSL service with my ISP to 10Mb/s. Previously i had a Speedtouch 516 that they provided and it worked with my Linksys router perfectly. When i upgraded, they sent me a new modem. I set up the new modem as they instructed me to. I have a Linksys WRT160N Version 1 with a firmware of 1.02.2(This is the latest) as my wireless router. I have a Windows 2000 PC hardwired into the router. I also have a Windows Vista SP1 PC connected via a Dell Wireless N Mini-card. If i run an Ethernet cable directly from my modem to my computer i get internet with no trouble. When i try to hook up my router, the internet light on the router lights up. The new modem is a Speedtouch 536 and all the lights on it are light like my ISP told me they should. But when i connect my PC to the router i get no internet on the PC. This occurs weather i am connected via wireless or i am hardwired. I tried different configurations and different cables. I don't know what to do next. Thank you for your help.
jma2013
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#2
Wander

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See if this works,

On your Vista follow this tutorial, when you get to the TCP/IP settings put everything to automatic.
Link

Do the same for your 2000 machine.
Link
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#3
Jim2013

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Both PCs are set to automatically obtain those settings as per the tutorial and i still get no internet access when i am connected through the router but i am still good when i go through the speedtouch. I also cannot access the router setup page anymore by wireless or hardwire.
Thanks
jma2013

Edited by Jim2013, 12 September 2009 - 10:21 AM.

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#4
Wander

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Is the Windows 2000 PC able to receive internet?
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#5
Jim2013

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Only when hardwired to the modem. I can not access the internet through the router with wireless or Ethernet. I cannot access the setup page with either hard wire or wireless. Both pcs are set according to post number 2. Thanks for your help.
jma2013
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#6
Wander

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Have you tried disconnecting your modem and connecting only the Linksys?
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#7
Wander

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If you want to use both, your going to have to bridge the connection I think.
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#8
Jim2013

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I still wouldnt be able acsess the internet because i would need the modem for my DSL. I tried disconnecting the router and then it works. Thanks
jma2013
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#9
Wander

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Is this because you need a particular MAC address?
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#10
Jim2013

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No, the modem takes the connection from a phone line in and goes to Ethernet. If i were to disconnect it, I would not have anything to plug the phone line into and i would have nothing to plug the Ethernet into.

Edited by Jim2013, 12 September 2009 - 12:26 PM.

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#11
Wander

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It looks like the 516 is a router.

I can suggest this article: Link
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#12
Jim2013

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I dont know about the MAC address, why. The modem is brand new with factory settings besides what the phone company told me to do. Thanks
jma2013
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#13
Jim2013

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If that is the case, why cant i access the linksys's setup page to make these changes? Thanks for the link
jma2013
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#14
Wander

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What's the reason you cannot access the page?
Username/password?
Page error?
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#15
Jim2013

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It tells me "Page not found" when i try to go to 192.168.1.1. i also tried the other ip addresses that linksys uses, 192.168.2.1 and 192.168.0.1, and i got the same error.
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