I have a big problem, one that has been going on for about 5 months now. I own an HP Pavilion dv5 laptop, running Windows Vista Home Premium. The issue is with my internet connection. I have full conectivity, i.e. when I am connected to my wireless network at school or anywhere else, the little globe pops up on the two computers in the task bar at the bottom of my screen. The issue is that my web browsers will not connect to the internet. I have Opera, IE, Safari and Firefox, and only Opera will connect to the internet. My iTunes will not connect to the store, either. When I try to run diagnostics in iTunes, iTunes closes, saying that a problem caused it to shut down. I have been working with the command prompt a bit, but I'm not that savy. Everything I type into the cmd has turned up normal. Can anyone give me any ideas on how to fix any of this?
Major Internet Issue, Please Help Me!
Started by
OliviaAlane
, Sep 15 2009 02:36 PM
#1
Posted 15 September 2009 - 02:36 PM
I have a big problem, one that has been going on for about 5 months now. I own an HP Pavilion dv5 laptop, running Windows Vista Home Premium. The issue is with my internet connection. I have full conectivity, i.e. when I am connected to my wireless network at school or anywhere else, the little globe pops up on the two computers in the task bar at the bottom of my screen. The issue is that my web browsers will not connect to the internet. I have Opera, IE, Safari and Firefox, and only Opera will connect to the internet. My iTunes will not connect to the store, either. When I try to run diagnostics in iTunes, iTunes closes, saying that a problem caused it to shut down. I have been working with the command prompt a bit, but I'm not that savy. Everything I type into the cmd has turned up normal. Can anyone give me any ideas on how to fix any of this?
#2
Posted 16 September 2009 - 07:51 PM
if what you're saying is true that opera has full blown no holds barred access to the interwebs and no other program does then something's getting in the way of the other programs, disable any firewalls you have running just for a minute and if you can then connect with the other browsers then you probably have the firewall configured wrong. next scan for malware if you find any or need help with that go to the malware support area.
#3
Posted 17 September 2009 - 08:00 AM
It's not the firewall, I've tried that many times. And I have done a full blown malware scan and nothing showed up. I don't know what to do now!
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