[Tristine]

Hello all,

Thanks beforehand for any help I may receive. ALthough I can use my computer very proficently, I will admit that I had no business messing with it the way I have. Here's the deal.

I have an old (about 5 years old) HP desktop that originally had XP on it. THe last 6 months we've had nothing but problems with it. I think it may have had a virus or other problem. I decided to wipe it out and start over again, not really knowing what that meant. Luckily, I took everything off and put all my files on an external hard drive. I couldn't find my old Windows CD so I bought a new one and gave it a try. Everything was great until the Installing Windows step. From here it says "An error has been encountered that prevents Setup from continuing. One od the components that Windows needs to continue set up could not be installed. Incorrect function. View set up log file. " I click on the log file and

it says Installation Failed I:\I386\asms. Error message: Date error (cyclic redundancy check).

I have no idea what any of that means!!!

I could use any guidance. and yes, I'll admit right now, I never should have done this.

Thanks!

Tristine

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Hello, and welcome to Geeks to Go!

Cyclic redundancy check or CRC check means the data written doesn't match the source. In other words, there were errors copying the data from the CD to the system.

Assuming this is a store bought, shrink-wrap CD. 1) The CD is dirty/scratched (unreadable). 2) Your CD-ROM drive is reading the CD with errors (bad cd-rom drive) 3) Your hard drive is bad. Less likely are bad motherboard (southbridge), bad cable(s).

Since you say you were experiencing errors previously, I would bet on number 3.

P.S. If it's not a shrink-wrap CD (i.e. Technet, MSDN), this problem often occurs when burning the CD too fast.

[admin]

Hello, and welcome to Geeks to Go!

Cyclic redundancy check or CRC check means the data written doesn't match the source. In other words, there were errors copying the data from the CD to the system.

Assuming this is a store bought, shrink-wrap CD. 1) The CD is dirty/scratched (unreadable). 2) Your CD-ROM drive is reading the CD with errors (bad cd-rom drive) 3) Your hard drive is bad. Less likely are bad motherboard (southbridge), bad cable(s).

Since you say you were experiencing errors previously, I would bet on number 3.

P.S. If it's not a shrink-wrap CD (i.e. Technet, MSDN), this problem often occurs when burning the CD too fast.