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Computer freezes in virus/spyware scan


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#1
D|blok

D|blok

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Hey guys

I've had this problem for a while, Ive tried to ignore as long as possible because of other stuff I had to take care but time came to try to get rid of this annoying problem. I tried to fix in for the past 2 days but any Antivirus program (Norton, Housecall (online)) or spyware (Adware, S&D and pretty much all others out there) i tried to run it locks up before the program has a chance to finish. (in safe mode also).Spybot once found something in a scan but it locked up soon afterwards. The computer also freezes while running other programs after 5-10 mins. (games, apps etc). I had Iarsn TaskInfo running in the background once and it just showed my comp resourced got to 100%. It did not look like any new programs had opened up

I had got a virus around the same time as this problem came up I got rid of it but this stayed. Could this be the after affects of the virus for not deleting it properly or not deleting all of it?

(The virus gave me an error when I tried to open my computer or any folder on my comp. I did a scan of the system32 folder only and deleted the infected files).
Thats all the info I had, here's the log file.
Any help is appreciated.

once more thing, i tried running sfc /scannow but it also locked up.



Logfile of HijackThis v1.99.1
Scan saved at 1:08:44 PM, on 5/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\SYSTEM32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINDOWS\system32\LEXBCES.EXE
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Executive Software\Diskeeper\DkService.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
E:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
E:\WINDOWS\system32\wscntfy.exe
E:\Program Files\Microsoft Hardware\Keyboard\type32.exe
E:\WINDOWS\SOUNDMAN.EXE
E:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
E:\Program Files\QuickTime\qttask.exe
E:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
E:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
E:\Program Files\D-Tools\daemon.exe
E:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\Windows Media Player\wmplayer.exe
E:\Program Files\Messenger\msmsgs.exe
C:\antivirus\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://E:\WINDOWS\system32\xxuai.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5235E8D2-6497-F9FD-5D9D-783ADF9A9B4D} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - E:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IntelliType] "E:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] E:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] E:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] E:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DAEMON Tools-1033] "E:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AWMON] "E:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] E:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=021505 serial=DR12CCZ-4409762-JYG lang=EN
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [eDexter] C:\Program Files\KMD Lite\eDexter\edexter.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: strings.exe
O8 - Extra context menu item: Download All by FlashGet - E:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - E:\PROGRA~1\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: SmartWhois - {FD9DE2B4-C926-4460-81C4-FC58C6F1062E} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O9 - Extra button: (no name) - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O9 - Extra 'Tools' menuitem: SmartWhois - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay10...es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - E:\WINDOWS\system32\atlwu.exe (file missing)
O23 - Service: Adobe LM Service - Unknown owner - E:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - E:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - E:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - E:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - E:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

---------------------------------------------------------------------------------


O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - E:\WINDOWS\system32\atlwu.exe (file missing)

I belive i've deleted this file before many time. (atlwu.exe )
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#2
coachwife6

coachwife6

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Sounds like you've really worked hard. YOu did well cleaning up the preliminary stuff.

You have several infections. Let's start on this one:

Please read through the instructions before you start (you may want to print this out).

Please download and install these programs - don't run them yet!!

Please download and unzip
About:Buster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.


Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.

Download and unzip cwsserviceremove to your desktop. use either link below:
http://computercops....F...oad&id=3002[/url
http://www.mytechsup...rviceremove.zip


Download CW-Shredder at the link below:
http://cwshredder.ne...CWSshtreder.exe

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

For anyone using Windows XP, 'Search' will not automatically show hidden files even if your folder options settings are set to do that. Do this so you can see hidden files and folders - click here http://www.davehigha...ds/xphidden.zip to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double-click the xphidden.reg and when asked to merge say yes.

+++++++++++++++++++++++++++++++++++++++++++++++++

Here's the fix:

Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:

atlwu.exe

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you dont find this service listed go ahead with the next steps.

2. Reboot into SafeMode. <---MAKE SURE YOU KNOW HOW TO DO THIS!!

3. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://E:\WINDOWS\system32\xxuai.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {5235E8D2-6497-F9FD-5D9D-783ADF9A9B4D} - (no file)
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - E:\WINDOWS\system32\atlwu.exe (file missing)


4. Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

5. Scan with AdAware and let it remove any bad files found.

6. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

7. Double click on the cwsserviceremove and when asked to merge say yes.

8. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

9. Reboot into normal mode.

10. Download the Hoster from here http://members.aol.c...bee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.

11. Download and run this online virus scan:
[url="http://housecall.trendmicro.com/housecall/start_corp.asp"]http://housecall.trendmicro.com/housecall/start_corp.asp
Make sure you check "AutoClean"

then reboot and post a fresh Hijack This log to see how we did. :tazz:
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#3
D|blok

D|blok

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Hey coachwife6

Everything went well untill the adware section. It froze about 3 mins into the scan.
I went through the instructions u posted 3 times just incase I made a mistake. Exact same thing happened each time.


I noticed that after running hackthis, this file did not get deleted.

O23 - Service: Remote Procedure Call (RPC) Helper ( 11F #`I) - Unknown owner - E:\WINDOWS\system32\atlwu.exe (file missing)

I ran hackthis again after the first time and this file still remained. All others were removed. But after the computer froze and I rebooted all other files returned except 1 (O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE)
That was the only file that was removed permanently.

Heres the log from teh about buster scan

-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Removed 4 Random Key Entries
Removed! : E:\WINDOWS\lbgsr.dat
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!



____________________2nd attempt log________________

Scanned at: 2:36:18 PM on: 5/15/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Removed 4 Random Key Entries
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

_________________________3rd attempt_____________

-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Removed 4 Random Key Entries
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!


I was going to used killbox on that file (atlwu.exe) that did not get removed but i wanted to check with you if that would be ok?
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#4
coachwife6

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I need another Hijack This log. :tazz: You're doing great.
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#5
D|blok

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Here is htye first one. This is right after I boot in safe mode.

Logfile of HijackThis v1.99.1
Scan saved at 11:03:01 PM, on 5/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\SYSTEM32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\Explorer.EXE
C:\antivirus\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://E:\WINDOWS\system32\xxuai.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5235E8D2-6497-F9FD-5D9D-783ADF9A9B4D} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - E:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IntelliType] "E:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] E:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] E:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] E:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DAEMON Tools-1033] "E:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AWMON] "E:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] E:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=021505 serial=DR12CCZ-4409762-JYG lang=EN
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [eDexter] C:\Program Files\KMD Lite\eDexter\edexter.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: strings.exe
O8 - Extra context menu item: Download All by FlashGet - E:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - E:\PROGRA~1\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: SmartWhois - {FD9DE2B4-C926-4460-81C4-FC58C6F1062E} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O9 - Extra button: (no name) - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O9 - Extra 'Tools' menuitem: SmartWhois - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay10...es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - E:\WINDOWS\system32\atlwu.exe (file missing)
O23 - Service: Adobe LM Service - Unknown owner - E:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - E:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - E:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - E:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - E:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe


_______________________________________________________


Second one. This one is a scan after the first was completed and the files listed about were selected and fixed.


Logfile of HijackThis v1.99.1
Scan saved at 11:04:55 PM, on 5/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\SYSTEM32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\Explorer.EXE
C:\antivirus\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - E:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IntelliType] "E:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] E:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] E:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] E:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DAEMON Tools-1033] "E:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AWMON] "E:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] E:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=021505 serial=DR12CCZ-4409762-JYG lang=EN
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [eDexter] C:\Program Files\KMD Lite\eDexter\edexter.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: strings.exe
O8 - Extra context menu item: Download All by FlashGet - E:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - E:\PROGRA~1\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: SmartWhois - {FD9DE2B4-C926-4460-81C4-FC58C6F1062E} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O9 - Extra button: (no name) - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O9 - Extra 'Tools' menuitem: SmartWhois - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay10...es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - E:\WINDOWS\system32\atlwu.exe (file missing)
O23 - Service: Adobe LM Service - Unknown owner - E:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - E:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - E:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - E:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - E:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
  • 0

#6
coachwife6

coachwife6

    SuperStar

  • Retired Staff
  • 11,413 posts
Please set your system to show
all hidden files; please see here if you're unsure how to do this.


Close all programs and all windows, leaving only HijackThis running. Please disconnect from the internet. Place a check narj against each of the following, making sure you get each one and not any others by mistake:

O9 - Extra button: (no name) - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - E:\WINDOWS\system32\atlwu.exe (file missing)


Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: please see here if you are not sure how to do this.


Using Windows Explorer, locate the following files/folders, and delete them:

E:\WINDOWS\system32\atlwu.exe (file missing)
Exit Explorer, and reboot as normal afterwards.


If you were unable to find any of the files then please follow these additional instructions:

Download Pocket Killbox and unzip it; save it to your Desktop.

Run it, and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.

The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.

Let the system reboot.

Please reboot and post a fresh HijackThis log and we will take another look to see how we did. Let me know how it's running. :tazz:
  • 0

#7
D|blok

D|blok

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
The file E:\WINDOWS\system32\atlwu.exe wasnt there when i tried to locate it in safe mode ( and in normal mode). I tried with pillbox right after and i get this error msg when I press Ok to reboot (in pillbox) :tazz:

"PenfingFileRenameOPerations Registry Data has been Removed by External Process!"




Hackthis log

Logfile of HijackThis v1.99.1
Scan saved at 6:52:46 PM, on 5/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\SYSTEM32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINDOWS\system32\LEXBCES.EXE
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Executive Software\Diskeeper\DkService.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
E:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
E:\Program Files\Microsoft Hardware\Keyboard\type32.exe
E:\WINDOWS\SOUNDMAN.EXE
E:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
E:\Program Files\QuickTime\qttask.exe
E:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
E:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
E:\Program Files\D-Tools\daemon.exe
E:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\MSN Messenger\MsnMsgr.Exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\Messenger\msmsgs.exe
C:\antivirus\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - E:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IntelliType] "E:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] E:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] E:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] E:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DAEMON Tools-1033] "E:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AWMON] "E:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] E:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=021505 serial=DR12CCZ-4409762-JYG lang=EN
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [eDexter] C:\Program Files\KMD Lite\eDexter\edexter.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: strings.exe
O8 - Extra context menu item: Download All by FlashGet - E:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - E:\PROGRA~1\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: SmartWhois - {FD9DE2B4-C926-4460-81C4-FC58C6F1062E} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay10...es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - E:\WINDOWS\system32\atlwu.exe (file missing)
O23 - Service: Adobe LM Service - Unknown owner - E:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - E:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - E:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - E:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - E:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
  • 0

#8
coachwife6

coachwife6

    SuperStar

  • Retired Staff
  • 11,413 posts
Let's try it again. Many of these programs, you have already downloaded:


Step 1

Download cwsserviceremove.zip and extract it to your desktop:
http://lineofire.gee...rviceremove.zip


Step 2
Download this tool called AboutBuster http://www.downloads...AboutBuster.zip
Unzip it to your desktop but don't run it yet.


Step 3
Download Adaware SE Personal from http://www.lavasoft....h/default.shtml. Install and open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. Exit Adaware.


Step 4

Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.


Step 5
Make sure your PC is configured to show hidden files.
Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"


Step 6
Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

Scroll down and find the service called Remote Procedure Call (RPC) Helper. When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


Step 7
Reboot to Safe Mode
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. To get back to normal mode just restart the computer as you normally would.


Step 8
Scan with Hijack This and put checks next to all the following, then click "Fix Checked"


R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - E:\WINDOWS\system32\atlwu.exe (file missing)


and delete the following files if present(do not be concerned if some do not exist).

E:\WINDOWS\system32\atlwu.exe


Step 9
Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


Step 10
Scan with Adaware and let it remove any bad files found.


Step 11
Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin



Step 12

Find the cwsserviceremove.reg that you downloaded in Step one. Double click on the cwsserviceemove.reg Answer Yes when asked to have its contents added to the Registry.


Step 13
Reboot to normal mode, scan again with Hijack This and post a new log here.


Step 14
Finally, do an online scan at one of the following sites. Let it remove any infected files found.
http://housecall.antivirus.com
or
http://www.pandasoft...n_principal.htm


Post a fresh HijackThis log and the AboutBuster report back here please. :tazz:
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#9
D|blok

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Hey coachwife6

Before I start jsut a quick question.


Step 6
Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

Scroll down and find the service called Remote Procedure Call (RPC) Helper. When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


There are 3 Remote Procedure Call (RPC)

Remote Procedure Call (RPC)
Remote Procedure Call (RPC) Helper
Remote Procedure Call (RPC) Locator

Do I need to disable all 3 of them?

*Edit
I check Remote Procedure Call (RPC) and the start, stop etc.. buttons are greyed out and so is the start up type (on automatic)... i'm not sure if I should try to disable it in another way or just leave it.

Edited by D|blok, 17 May 2005 - 09:25 PM.

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#10
coachwife6

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Remote Procedure Call (RPC) Helper


that one. :tazz:
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#11
D|blok

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Froze while running adware again :tazz:
everything went fine untill Adware froze ;)


Buster log
-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Removed 4 Random Key Entries
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!
-----------------------------------------------------------------------------------------

Hackthis after after computer froze

Logfile of HijackThis v1.99.1
Scan saved at 5:12:47 PM, on 5/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\SYSTEM32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\Explorer.EXE
C:\antivirus\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - E:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IntelliType] "E:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] E:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] E:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] E:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DAEMON Tools-1033] "E:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AWMON] "E:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] E:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=021505 serial=DR12CCZ-4409762-JYG lang=EN
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [eDexter] C:\Program Files\KMD Lite\eDexter\edexter.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: strings.exe
O8 - Extra context menu item: Download All by FlashGet - E:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - E:\PROGRA~1\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: SmartWhois - {FD9DE2B4-C926-4460-81C4-FC58C6F1062E} - E:\PROGRA~1\SMARTW~1\SWMSIE~1.EXE
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay10...es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Adobe LM Service - Unknown owner - E:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - E:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - E:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - E:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - E:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
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#12
coachwife6

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I know what I'm proposing to do isn't the scientific, tried and true approach, but the only time my adaware froze, I wrote down what file it was stuck on. I closed down adaware and then went directly to that file and clicked on it. Closed it down and then ran adaware again.
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#13
D|blok

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Sry I didnt clarify, when i said adware froze I meant it froze along with the system. The whole computer was frozen :S.
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#14
coachwife6

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try running it in safe mode.
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#15
D|blok

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It was in safe mode : /
I went throught the steps one by one. Everything went well untill step 10, after about 3 min adware froze along with the computer.

Edited by D|blok, 18 May 2005 - 09:07 PM.

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