[Frank Stein]

by delete we mean use the uninstall key

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yes, uninstall it, then after you uninstalled it, scan for hard ware changes
Something will pop up saying in the upper left hand corner: Add New Hardware Wizard, click next, that is what you want

[dave04045]

yes, uninstall it, then after you uninstalled it, scan for hard ware changes
Something will pop up saying in the upper left hand corner: Add New Hardware Wizard, click next, that is what you want

[Frank Stein]

it is uninstalled

[Frank Stein]

I did not get a wizard, I got the relay ufd back in the disk drives. How do I set to have a wizard come up?

[Frank Stein]

I uninstalled it again and went to control panel to add hardware wizard. Is correct?

[dave04045]

Yes

[Frank Stein]

that wizard just puts it back in the disk drives section.

[dave04045]

Wait, If it is under disk drives, that is where it should be. Is there a yellow circle next to the Device in Device Manager?

[Frank Stein]

More fun than a 10,000 piece all white puzzle?

[Frank Stein]

No yellow circle, should I update drivers?

[dave04045]

NO! If there is no yellow circle and it is under Disk Drives it should be Working! GO to My Computer again and see if it is listed there, then you will be able to access your files

[Frank Stein]

I tried an update and allowed it to go to wondows update - it found nothing and clicking the drive still gets a "please insert disk"

[Frank Stein]

The computer thinks this is a floppy or a CD, yet the drivers seem to be the right ones. And, it does not matter what computer I put it in, same thing....?

[dave04045]

Click the drive again, I need you to tell me exactly what it says when it says insert disk

[Frank Stein]

"please insert disk into drive I:." without the quotes