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HELP BSOD


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#1
Jarrod59

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I keep having BSOD's on my Windows Vista Home Premium laptop i have one error that keeps happening and today i got a new one while i just opened up windows media player.
STOP:0x0000008E
STOP:0x0000007F
I have researched these and the 8E one is supposibly to do with the drivers on the computer, and the 7F is either a hardware or softwear fault.
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#2
Medrb

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Hello do you happen to have an onboard nvidia graphics card on the laptop if so try uninstaling the drivers and replacing with new ones if new ones dont work try googling which drivers are the most stable for the laptop hope this helps
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#3
Broni

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#4
Jarrod59

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Hi i do manage to have an nvidia graphics card, but im pretty sure this is not the problem.
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#5
Jarrod59

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O and Broni, i did the blue screen view and i will upload the BSOD.txt file for you.

Attached Files

  • Attached File  BSOD.txt   5.48KB   205 downloads

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#6
Broni

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A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#7
Jarrod59

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My system has two sticks of ram, what do i do when i have taken one out.
Note: My system got an exta 2 gigs of ram when i bought it, also it has 4 gigs altogether.
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#8
Medrb

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Jarrod59 I say its the graphics driver as i had a similar problem not long ago and all my dump files pointed to anything but the driver as the graphics driver was causing things to crash so the only thing showing on the dump files were the first things to crash ie cpu,memory and some errors were from windows updates its just an idea and youve got nothing to lose from changing graphics driver, Anyway good luck in resolving it.
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#9
Broni

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My system has two sticks of ram, what do i do when i have taken one out.

You run the computer just on one stick for a day, or so and see, if BSOD still happens.
If not, then you switch sticks and run the computer on the 2nd one for a while.
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#10
Jarrod59

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The BSOD only happens either on bootup or when im throght the start screen and when it wants it will do it, it isnt consistent with doing it.
But i will get back when it next does it.
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#11
Broni

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OK.
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#12
Jarrod59

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Medrb i have had my suspicions that it could be the graphics card, i will locate the file from Asus.co.nz and download it i will get back to you if it does continue the BSOD.
And i will continue to do the 1 stick of ram to make sure.
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#13
Broni

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Whatever you do, don't try two fixes at the same time, because you won't be able to tell what fixed the problem (if).
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