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Toshiba Laptop Won't Recognize Recovery Disk

Started by Phriend , Sep 24 2009 03:02 PM

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#1
Phriend

Posted 24 September 2009 - 03:02 PM

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46 posts

I am trying to restore my Toshiba Satellite P-105 laptop to its original factory condition. However, when I insert the recovery disk that was provided by Toshiba, I get this error message:
"This Recovery and Applications CD is not configured to work with this machine. This CD is for: Satellite P105. Please use the correct Recovery and Applications CD."

Of course, Toshiba wants to charge me $35 to talk me through the problem. Anyone happen to have a solution?

Update: My motherboard was changed about a year ago. Someone told me that the DMI may not have been updated -- could this be the problem? If so, how do I fix it?

Edited by Phriend, 25 September 2009 - 11:03 AM.