I recently purchased an Acer laptop which had some application called MyWinLocker by EgisTec. My OS is Vista Home Premium.
Now, the application does not work and on boot up, I always get an error message. I tried uninstalling, but that doe not work. I tried to re-install, but that also does not work. How do I get rid of this?! See the errors that I get below:
when i was trying to use Mywinlocker, i had clicked on the update option. during the update, it crashed and ever since the program does not work and I cannot uninstall it either.
when launching the program and on startup, i get the following error:
the application has failed to start because sysenv.dll was not found. re-installing the application may fix the problem
when i try to reinstall from the acer restore program, it says an updated version is already installed and therefore nothing can be done.
when i try to uninstall application, i click on change, and then it says:
some files that need to be updated are currently in use:
EgisUpdate Release Application
the option is then to automatically close and attempt to restart applications
when i click next, i get error 1722 = there is an error with this windows installer package