Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Boot/start up problems


  • Please log in to reply

#1
poppareilly

poppareilly

    New Member

  • Member
  • Pip
  • 4 posts
ok i know this has been convered a couple of times already but i still need help.
when i turn my computer on i sometimes get nothing(i.e black screen), get hung up on the MSI screen,get the start normal/last known good config, and sometimes it works.

I have run a registry check,chkdsk /r, malwarebytes scan, and avg. All come back clean. Like i said sometimes i sit here for an hour trying to get it to work and sometimes it just does it first try.

As you can understand it's getting very frustrating and nerdy as it sounds i miss my W.O.W, lol.

Any help or suggestions would be very much appreciated.

thanx,
tommy
  • 0

Advertisements


#2
poppareilly

poppareilly

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
oh btw to elaborate on the issuse i also have gotten the blue screen that flashes real quick and then dissapears before i can get an error code. Also have gotten a screen that says "previous attempt at overclocking hsa failed. keep bios settings or change?" which is weird since i havent tried to overclock my comp.
  • 0

#3
GMCS

GMCS

    Member

  • Member
  • PipPip
  • 42 posts
Can you list the specs on this computer: age, make & model, CPU, RAM etc.
  • 0

#4
poppareilly

poppareilly

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
year is about last year around tax time, make is homemade, cpu is intel duel core 2 E8500 3.15, ram is 4gb Gskill ram,gpu is BFG 9800 GTOC, MSI motherboard

Edited by poppareilly, 07 October 2009 - 10:12 PM.

  • 0

#5
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Hey guys can I add some assistance? First issue try to find the BSOD error by doing the following.

BSOD outside of Windows

  • Start your system and at the Second post screen tap on F8 to get to the Boot Menu
  • Use the Arrow Keys to Scroll down to the line that says "Auto Start On Error" and highlight it.
  • Click Enter to disable it
  • The system should reboot and if not then do so.
  • When the BSOD shows it will stop so that you can reply with the STOP ERROR and any parameters.

Second issue test the hardware by doing the next two scans in order.


Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

Thanks to Broni for the instructions


Let's check your memory and make sure there is no issue with it. Download memtest86 from the link in my signature below.


Get the file that is named Download - The one you want is "Download - Pre-compiled Bootable ISO (.zip). When it downloads, it will be labeled memtest86+2.11.iso.zip
Unzip the file once you download it. You should have a .iso file in the unzipped directory. It will look like a zip file in some cases but the file name will now be memtest86+2.11.iso

if you don't have a burning program that will burn .ISO files get burncdcc in my signature below.

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start
Make sure the bios is set for the cd drive as the first boot device
Put the cd in the cd drive and then boot your computer.

Running the Diagnostic Program:

The basic diagnostic screen has five main sections of relevant information. Three at the top which are labeled, PASS %, TEST %, and TEST #. This will basically show you the total progress of the current test, the overall progress of the diagnostic test, and the test number is currently performing.

On the middle left hand side of the of the program interface there is a “Wall Time” section that will keep track of how long the diagnostic test has been running for. This just gives you an idea if you are not attending the testing process.

The main section to look for is the lower half of the screen which is usually blank. As long as the memory testing is going ok with no errors this section of the screen should remain blank. If the diagnostic program finds any serious faults in the memory you will see it display a memory dump of address’s in this section. This is similar to what is displayed on your screen when you encounter a blue screen of death.

You now have most everything you need to know about setting up and testing your memory with diagnostic programs. This guide should help you get to the source of any intermittent problems related to your memory.

Run memtest for at least 2 hours:
If it starts showing any errors during that time then you will have to replace the memory
If there are no errors after 2 hours press Esc and that will end the tests
We will then try other options

  • 0

#6
poppareilly

poppareilly

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
was going to try that but my cd drive is not getting reckognized, and by the way computer runs fine once its actually up and running
  • 0

#7
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
  • Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
  • Double-click VEW.exe
  • Under 'Select log to query', select (as appropriate):
    • Application
    • System
  • Under 'Select type to list', select (as appropriate):
    • Error
    • Information
    • Warning
Then use the 'Date of events' or 'Number of events' as follows:

Either:
  • Click the radio button for 'Number of events'
    Type 3 in the 1 to 20 box (or any number from 1 to 20)
    Then click the Run button.
    Notepad will open with the output log.

  • Click the radio button for 'Date of events'
    In the From: boxes type today's date (presuming the crash happened today) 13 07 2009
    In the To: boxes type today's date (presuming the crash happened today) 13 07 2009
    Then click the Run button.
    Notepad will open with the output log.
Please post the Output log in your next reply
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP