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no sound ecs mb

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hello new to this i am here because i am having problems with the sound or lack of it from my pc. the board was bought on ebay a while ago and i never needed sound so i never checked it.its an ecs p4m800-m7 board with relteck 97 on board sound i have checked the bios settings re flashed the bios . put on the latest 5.???? driver from relteck. i have fit a sound card and then removed because that did not work. all the volumes are set correctly.media player works but does not give sound the speakers are checked and fine. sound properties say all devices are working. everything is there just no sound i have borrowed a usb sound dongle and that gives sound but it is crap quality.using xp home ssp 3. contacted ecs they said take it to a dealer. it has the latest bios and drivers am i missing something, there are no jumpers on the board for sound. and why does another sound card not work on it (it works on other pc).

please help. :)
Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United Kingdom) ECS P4M800-M7 1.0
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Hyper-threaded (2 total) Board: ECS P4M800-M7 1.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 080012 12/26/2006
Drives Memory Modules c,d
122.94 Gigabytes Usable Hard Drive Capacity
105.17 Gigabytes Hard Drive Free Space

3.5" format removeable media [Floppy drive]

Maxtor 6Y120L0 [Hard drive] (122.94 GB) -- drive 0, s/n Y3LF266E, rev YAR41BW0, SMART Status: Healthy 1024 Megabytes Usable Installed Memory
ddr 400
Slot 'DIMM0' has 1024 MB
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 41.94 GB 26.47 GB free
e: (NTFS on drive 0) 41.94 GB 41.77 GB free
f: (NTFS on drive 0) 26.21 GB 26.15 GB free
g: (NTFS on drive 0) 12.84 GB 10.79 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
brian 09/10/2009 22:56:33 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller ATI Radeon 9600/9550/X1050 Series [Display adapter]
ATI Radeon 9600/9550/X1050 Series - Secondary [Display adapter]
Proview 13.2 [Monitor] (13.2"vis, August 2002)
Bus Adapters Multimedia
VIA SATA RAID Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller Realtek AC'97 Audio for VIA ® Audio Controller

USB Audio Device
Virus Protection [Back to Top] new Group Policies
McAfee VirusScan Version 99.9.99
Realtime File Scanning On
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given up with the on board sound. bought a decent card off ebay and it works fine . i would like to add that people have had trouble with corrupt drivers on this board.
close this post please..
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I can't close the post, but will respond that the 1st place I would have you look would be in device manager for any red ! or yellow ?.
If there are any, it would seem that the main board drivers aren't installed.
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there are no yellow or red items and all drivers are there and reported as working proppely in device manager, they are all enabled.in dxdiag all are present and reported as working fine just no sound think the board is busted.!!
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always reinstall your mobo chipset drivers first...then uninstall the sound drivers and reinstall them..
also avoid ECS mobo's
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