thanking you
mandar
spyware removal
Started by
mandar0307
, May 15 2005 04:46 AM
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This topic is locked
#1
Posted 15 May 2005 - 04:46 AM
mandar0307
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- Member
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thanking you
mandar
#3
Guest_Andy_veal_*
Posted 21 May 2005 - 05:45 PM
Guest_Andy_veal_*
Guest_Andy_veal_*
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- Guest
In order to assist you, we need to see the log from an Ad-Aware SE 1.05 full system scan.
Important Note! Before performing a scan, be sure that you have the most recent definitions file by using WebUpdate. (Click on the Globe icon, Click connect, Click OK, Click Finish.) At this current point * SE1R46 17.05.2005 * is the most recent definition file.
Ad-Aware SE comes preconfigured with default options so we need you to make only one change. Please deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat. This option can be changed when choosing your scan type.
Select "Perform Full System Scan" and press "Next". When the scan has completed, click "Show Logfile".
Please copy/paste the complete log file here using the reply button. Don't quarantine or remove anything at this time, just post a complete logfile. This sometimes takes 2-3 posts to get it all posted. You will know you are at the end when you see the "Summary of this scan" information has been posted.
When you have posted your log here, Team Lavasoft can advise on what to do next.
Please post back if you have any questions or other problems.
Good luck
Andy
Important Note! Before performing a scan, be sure that you have the most recent definitions file by using WebUpdate. (Click on the Globe icon, Click connect, Click OK, Click Finish.) At this current point * SE1R46 17.05.2005 * is the most recent definition file.
Ad-Aware SE comes preconfigured with default options so we need you to make only one change. Please deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat. This option can be changed when choosing your scan type.
Select "Perform Full System Scan" and press "Next". When the scan has completed, click "Show Logfile".
Please copy/paste the complete log file here using the reply button. Don't quarantine or remove anything at this time, just post a complete logfile. This sometimes takes 2-3 posts to get it all posted. You will know you are at the end when you see the "Summary of this scan" information has been posted.
When you have posted your log here, Team Lavasoft can advise on what to do next.
Please post back if you have any questions or other problems.
Good luck
Andy
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