Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

I can't update my bitfender antivirus and also cant access to any


  • Please log in to reply

#1
dinkygurlz

dinkygurlz

    New Member

  • Member
  • Pip
  • 1 posts
currently im using the original bitfender antivirus. the problem is, i cant update it. and when i try to access
other antivirus website.its fail. i already use combofix, and this is the result

ComboFix 09-10-15.04 - Administrator 10/16/2009 23:58.1.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.479.130 [GMT 8:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: BitDefender Antivirus *On-access scanning disabled* (Outdated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: BitDefender Firewall *enabled* {4055920F-2E99-48A8-A270-4243D2B8F242}
.

((((((((((((((((((((((((( Files Created from 2009-09-16 to 2009-10-16 )))))))))))))))))))))))))))))))
.

2009-10-16 10:12 . 2006-10-26 11:56 32592 ----a-w- c:\windows\system32\msonpmon.dll
2009-10-16 10:10 . 2009-10-16 10:10 -------- d-----w- c:\program files\Microsoft Works
2009-10-16 10:10 . 2009-10-16 10:10 -------- d-----w- c:\program files\MSBuild
2009-10-16 10:00 . 2009-10-16 10:00 -------- d-----r- C:\MSOCache
2009-10-16 09:43 . 2009-10-16 09:43 -------- d-----w- c:\documents and settings\Administrator\Application Data\BitDefender
2009-10-16 09:43 . 2009-10-16 09:45 -------- d-----w- c:\documents and settings\All Users\Application Data\BitDefender
2009-10-16 09:43 . 2009-10-16 09:43 -------- d-----w- c:\program files\BitDefender
2009-10-16 09:42 . 2009-10-16 09:43 -------- d-----w- c:\program files\Common Files\BitDefender
2009-10-16 09:13 . 2009-10-16 09:13 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Microsoft Help
2009-10-16 09:13 . 2009-10-16 10:17 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-10-16 09:11 . 2009-10-16 09:11 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo!
2009-10-16 09:10 . 2009-10-16 09:10 -------- d-----w- c:\program files\Common Files\xing shared
2009-10-16 09:08 . 2009-10-16 09:08 0 ----a-w- c:\windows\nsreg.dat
2009-10-16 09:08 . 2009-10-16 09:08 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Mozilla
2009-10-16 09:05 . 2009-10-16 09:05 -------- d-----w- c:\program files\Ringz Studio

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-16 15:16 . 2007-09-16 07:35 89968 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-16 09:10 . 2007-09-16 09:39 -------- d-----w- c:\program files\Common Files\Real
2009-10-16 09:09 . 2007-09-16 09:10 -------- d-----w- c:\program files\Java
2009-10-16 09:07 . 2007-09-16 08:35 -------- d-----w- c:\program files\Common Files\Adobe
2009-10-16 09:03 . 2007-09-16 08:01 -------- d-----w- c:\program files\CONEXANT
2009-10-16 09:03 . 2009-10-16 09:03 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_HpqKbFiltr_01005.Wdf
2009-10-16 09:03 . 2009-10-16 09:03 0 ---ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-10-16 08:58 . 2009-10-16 08:57 -------- d-----w- c:\program files\Maxis Broadband
2008-08-13 11:02 . 2008-08-13 11:02 35840 ----a-w- c:\program files\mozilla firefox\components\FFComm.dll
2008-03-12 10:42 . 2009-10-16 09:08 67696 ----a-w- c:\program files\mozilla firefox\components\jar50.dll
2008-03-12 10:42 . 2009-10-16 09:08 54376 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll
2008-03-12 10:42 . 2009-10-16 09:08 34952 ----a-w- c:\program files\mozilla firefox\components\myspell.dll
2008-03-12 10:42 . 2009-10-16 09:08 46720 ----a-w- c:\program files\mozilla firefox\components\spellchk.dll
2008-03-12 10:42 . 2009-10-16 09:08 172144 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll
2005-10-15 00:00 . 2005-10-15 00:00 161712 --sha-r- c:\windows\system32\yzmlc.dll
.

------- Sigcheck -------

[-] 2005-10-15 . 0601F83F6784C220EE302F03F702316E . 360448 . . [5.1.2600.2688] . . c:\windows\system32\drivers\tcpip.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2005-10-15 208952]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2005-10-15 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2005-10-15 455168]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-10-04 8491008]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-03-01 472776]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-10-04 81920]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007-12-06 202032]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-10-16 185896]
"BDAgent"="c:\program files\BitDefender\BitDefender 2009\bdagent.exe" [2008-08-14 716800]
"BitDefender Antiphishing Helper"="c:\program files\BitDefender\BitDefender 2009\IEShow.exe" [2008-08-10 69632]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-26 31016]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2007-10-04 1626112]
"High Definition Audio Property Page Shortcut"="CHDAudPropShortcut.exe" - c:\windows\system32\CHDAudPropShortcut.exe [2006-04-18 61952]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-5-12 581693]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5576:TCP"= 5576:TCP:unphz

R2 BDVEDISK;BDVEDISK;c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys [7/2/2008 1:07 PM 82568]
R3 bdfm;BDFM;c:\windows\system32\drivers\bdfm.sys [8/12/2008 6:40 PM 108864]
R3 Bdfndisf;BitDefender Firewall NDIS Filter Service;c:\windows\system32\drivers\bdfndisf.sys [8/14/2008 6:54 PM 102208]
S2 rfznwvmhr;Center Image;c:\windows\system32\svchost.exe -k netsvcs [10/15/2005 8:00 AM 14336]
S3 Arrakis3;BitDefender Arrakis Server;c:\program files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe [7/17/2008 1:06 PM 118784]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - 2D80C098
*Deregistered* - 2d80c098

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bdx REG_MULTI_SZ scan

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
rfznwvmhr
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://www.yahoo.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send To &Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\2cq3nqa0.default\
FF - component: c:\program files\Mozilla Firefox\components\FFComm.dll
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll
.
- - - - ORPHANS REMOVED - - - -

AddRemove-ShockwaveFlash - c:\windows\system32\Macromed\Flash\FlashUtil9c.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-17 00:01
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\rfznwvmhr]
"ServiceDll"="c:\windows\system32\yzmlc.dll"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(4656)
c:\windows\system32\msi.dll
.
Completion time: 2009-10-16 0:02
ComboFix-quarantined-files.txt 2009-10-16 16:02

Pre-Run: 52,588,425,216 bytes free
Post-Run: 52,562,784,256 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer

135



i also try hijackthis and this is the log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:32:39 AM, on 10/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Maxis Broadband\Maxis Broadband.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{4C0AE547-F9CD-49A5-BE5A-B3DFF4EAA407}: NameServer = 58.71.136.10 58.71.132.10
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\WINDOWS\system32\DRIVERS\xaudio.exe

--
End of file - 7168 bytes


i just dont know what should i do after this. plz help me!
  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP