My mothers computer is experiencing an issue where when the system boots it gets to the black screen that asks you to select Safe Mode, Safe Mode with Networking, Safe Mode to Command Prompt, Last Known Good Configuration or Normal Startup for Windows XP.
The system is a Dell Dimension E521, BIOS Version 1.0.3 (10/2/06) with 2.5 GB RAM
When you select the Normal Windows Startup the following error appears on a BSOD:
stop 0x0000007E (0x80000003, 0x805BA6EC, 0xBA4C32B8, 0xBA4C2FB4)
When you select any of the other Windows startups the follow happens, a list appears with this line first:
followed by a long string of the same type of strings only all the files are .sys files.
This computer experienced a trojan attack about 2 months ago which I fixed using the utilities I found on this website in the MALWARE Removal section.
I also upgraded the RAM from 512 MB (factory) to the 2.5 GB after the Trojan removal. The memory is installed with the factory set in the first slot and the other two in the number two and three slots. The memory is always recognized.
I have tried to boot the system from the Dell supplied Utilities and Drivers CD. I ran through the system check which took about 6 hours and all the items it checked passed.
I would appreciate any help to restore the system to functionality without losing any of the stored items if possible.
Thank you in advance!