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problem in shutdown my pc


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#1
rhomel

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if i shutdown my PC... in the last part in shutdown the PC.. the system will be "LAG" or stop to process shutdown...

please help me... for this problem..

and if open my Pc the date and time is return jan 01 2001 but the really year and month is oct 2009...

i don't what problem for this..

can help me please.
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#2
rshaffer61

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If your date and time are changing like this, it will usually mean your cmos battery may be low or it is dead.
For about 5 dollars you can replace it. You will then need to rest bios up to put the right date and time in.
Make sure you save before you exit.
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#3
rhomel

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i use a computer not laptop.... my OS is Window XP..
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#4
rshaffer61

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The motherboard has a battery on it that looks like the one below. This is the cmos battery and they do get weak over time and do need to be replaced.
The first signs of it failing is time not holding in windows and then the bios will start losing settings.
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#5
rhomel

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can you check my pc this is my HJT LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:23:18 AM, on 10/22/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
C:\Program Files\IVT Corporation\BlueSoleil\BsMobileCS.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\IObit\IObit Security 360\is360.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Cheat Engine\Cheat Engine.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = 
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [mspaint] "C:\WINDOWS\system32\Paint.exe" -autocheck
O4 - HKLM\..\Run: [IObit Security 360] C:\Program Files\IObit\IObit Security 360\IS360tray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send by Bluetooth - C:\Program Files\IVT Corporation\BlueSoleil\TransSend\IE\tsinfo.htm
O8 - Extra context menu item: Send via &Message... - C:\Program Files\IVT Corporation\BlueSoleil\TransSend\IE\tssms.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\WINDOWS\system32\skype4com.dll
O20 - AppInit_DLLs:	  C:\WINDOWS\system32\guard32.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: BlueSoleilCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
O23 - Service: BsHelpCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
O23 - Service: BsMobileCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsMobileCS.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: pvmwinser - Unknown owner - C:\WINDOWS\system32\pvmser.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 6807 bytes

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#6
rshaffer61

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We don't check pc's using this log in this forum. This is for the malware forum only. Is there a specific issue you are having besides the date and time?
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#7
rshaffer61

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I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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#8
rhomel

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sir rshaffer61

but my PC if shutdown the last part will be stop not complete shutdown...

sorry if i post here the HJT log.. 
if i change this battery what happen....

Posted Image

Edited by rhomel, 22 October 2009 - 10:31 AM.

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#9
rshaffer61

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Changing this battery will give the bios the capability of keeping the correct time and date.
The shutdown problem could be due to the cmos battery also.
What we need to determine is first what steps need to be taken and in what order. I suggest the following..
  • Change Cmos battery
  • Set the bios up with the correct time and date making sure to save settings and exit
  • If problem is still happening then follow the malware suggestion to make sure we are not dealing with some type of infection

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#10
rhomel

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ok i try to buy a battery...

don't close this.. please i buy a cmos battery....if ok i post here..

Edited by rhomel, 22 October 2009 - 01:25 PM.

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#11
rshaffer61

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We do not close the topics in this forum.
It will remain open so you can post back when you are ready.
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#12
rhomel

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i buy a CMOS Battery not KTS. the CMOS BATTERY is SONY it ok to computer.
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#13
rshaffer61

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Make of the battery is not a problem as long as it is the right type.
If need to be take the battery out and take it with you when you go to purchase a new one.
This way the sales associate can match it up to the correct one.
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#14
rhomel

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this problem is now Fix.

Can we close this.
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#15
rshaffer61

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Thank you for the update. Can you tell how the issue was resolved as this may help someone in the future who may have the same problem.

Congratulations. :) for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help. :) :)
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