reference memory could not be written
Posted 27 October 2009 - 09:53 AM
Posted 27 October 2009 - 10:58 AM
You have provided no information on this other then a log report that we don't use in this forum.
Are you getting a BSOD and if so is there any other information on it?
What are your systems specs?
If you don't know then do the following.
Download and install Free Everest Home Edition
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...
DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
Posted 27 October 2009 - 11:45 AM
this is the report i did
Posted 27 October 2009 - 12:09 PM
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A
B. If you have only one RAM stick installed...
1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:
8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:
10. Once the CD is created, boot from it, and memtest will automatically start to run.
The running program will look something like this depending on the size and number of ram modules installed:
It's recommended to run 5-6 passes. Each pass contains very same 8 tests.
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.
The following image is the test results area:
The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
Posted 27 October 2009 - 01:08 PM
Posted 27 October 2009 - 01:16 PM
Then use the Imgburn program to burn the newly unzipped file to the disk
Insert disk into cdrom drive and reboot.
Make sure the cdrom is the first boot device in the bios.
Have you followed all these steps?
Posted 27 October 2009 - 02:43 PM
Posted 27 October 2009 - 02:58 PM
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
Thanks to Broni for the instructions and program
Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....
Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply
Posted 28 October 2009 - 04:35 AM
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
No crash dumps have been found on your computer
but remember my puter isnt crashing i am just getting the error reference memory could not be written thank you for your time and trouble
Posted 28 October 2009 - 06:47 AM
This is not long enough for the test.
Please try running it for the minimum required time.
This will take at least 2 hours to just cycle through one run of the test.
After that then do the following:
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f
Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.
Let me know if this fixes the problem
Posted 28 October 2009 - 08:32 AM
Posted 28 October 2009 - 08:41 AM
You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.
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