I had to run System Restore after receiving a black screen with a white arrow. Ater System Restore, I had to reload office and install all updates. I can open Outlook. My mail and folders that were there prior to the problem reappear. I am unable to open Email Accounts to reconnect to my email provider. I fear that I blocked a request from McAfee to block a registry change for Outlook just before the system crashed. I fear I need to make some change to the registry but I don't have a clue as to what needs to be chanaged. The error that I receive when I click on Email Accounts on the Tools menu is:
"The operation failed due to a registry or installation problem. Restart Outlook and try again. If the problem persists, please reinstall."
I have run the Outlook Detect and Repair, outlook.exe /resetnavpane, and outlook.exe /firstrun. I have also attempted to repair using the uninstall/repair feature in the Install/Remove Programs.
Any suggestions would be greatly appreciated.