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Virus on my computer that only is effecting WLM

Started by kidamnesiac84 , Oct 30 2009 12:52 PM

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#1
kidamnesiac84

Posted 30 October 2009 - 12:52 PM

New Member

Member
2 posts

I have a virus on my computer and it won't let me open Windows Defender, however everything on my computer is running fine except for Windows Live Messenger and Windows Defender. I can sign onto WLM and then 5 seconds later I get an error report and it signs me out of messenger instantly. I tried running and deleting the %temp% files and I can delete all 1,500 files except for 2. I tried restarting my computer and deleting it then and it won't work. I've tried uninstalling and reinstalling different version of WLM but it still keeps crashing. Any suggestions? I am currently in a long distance relationship and messenger is our main source of communication. This is very very urgent for me.

#2
rshaffer61

Posted 30 October 2009 - 12:58 PM

Moderator

Moderator
34,114 posts

I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).