[korter]

Im running Windows XP Media Center Edition

and really it has been right since I installed a new hard drive

but now all of a sudden it just restarted on its own and when it rebooted the hard drive was constantly working even with no programs running, its running really slow, it keeps freezing when I get on firefox or IE


Im in Safe Mode with networking right now

Dont Know where to start to fix it

[Advertisements]

Hello korter.... Welcome to GeeksToGo,

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...

DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.

[rshaffer61]

Hello korter.... Welcome to GeeksToGo,

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...

DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.

[korter]

Thanks for your help, heres report


--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer DEL2
Generator Gabe
Operating System Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)
Date 2009-10-31
Time 13:46


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name DEL2
User Name Gabe

Motherboard:
CPU Type Unknown, 2133 MHz
Motherboard Name Dell Dell DXP061
Motherboard Chipset Unknown
System Memory 1024 MB
BIOS Type Phoenix (08/14/06)

Storage:
SCSI/RAID Controller Intel® ICH8R/DO/DH SATA RAID Controller
Disk Drive WDC WD2502ABYS-18B7A0 (232 GB, IDE)
Disk Drive TEAC USB HS-SD Card USB Device
Disk Drive TEAC USB HS-MS Card USB Device
Disk Drive TEAC USB HS-xD/SM USB Device
Disk Drive TEAC USB HS-CF Card USB Device
Disk Drive EPSON Stylus Storage USB Device
Optical Drive _NEC DVD+-RW ND-3650A
Optical Drive SONY CDRWDVD CRX310S
SMART Hard Disks Status OK

Partitions:
J: (NTFS) 238409 MB (111755 MB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network:
Network Adapter Intel® 82566DC Gigabit Network Connection (192.168.0.2)
Modem Conexant D850 56K V.9x DFVc Modem

Peripherals:
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2830 [NoDB]
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2831 [NoDB]
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2832 [NoDB]
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2834 [NoDB]
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2835 [NoDB]
USB2 Controller Intel® ICH8 Family USB2 Enhanced Host Controller - 2836 [NoDB]
USB2 Controller Intel® ICH8 Family USB2 Enhanced Host Controller - 283A [NoDB]
USB Device EPSON CX5900/CX6000/DX6000
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Printing Support



--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

C000:0000 U.x.w...................8.....IBM............... 761295520......
C000:0040 ??..............06/06/06 12:52..7..................lAh(....q....
C000:0080 113-A67626-103......RV516.PCI_EXPRESS.DDR2...113-A67626-103 RV51
C000:00C0 6 PRO DDR2 BIOS 600e/400m Channel AB .....YO
C000:0100 U HAVE NOT CONNECTED THE POWER CABLE TO YOUR VIDEO CARD.PLEASE R
C000:0140 EFER TO THE 'GETTING STARTED GUIDE' FOR PROPER HARDWARE INSTALLA
C000:0180 TION....© 1988-2005, ATI Technologies Inc. .ATOMBIOSBK-ATI VER
C000:01C0 009.012.013.002.020535.S3A67626.103.271996 .12109 . .A
C000:0200 67626\BR20535.H...$...ATOM......]...4.....(...8...4.....PCIR...q
C000:0240 ........x.......ATI ATOMBIOS.............sB...3S...$m...'......&
C000:0280 .......}...fPfQfRfSfUfVfW...b..&.f........f.2...(......%.,&.....
C000:02C0 f......2..4.t.f.\.f.L.;.u...f.^.f.N.....v........3%.V%.....f....
C000:0300 ..9..Y.....w..,_.s_.2..4.t..LP.....'.f.....&&...fP...&.. .....fX
C000:0340 t.. f.....T.f_f^f]f[fZfYfX......U......F.f3..F....F..R......;Z..
C000:0380 ..]..>[email protected].......|.(h..~...
C000:03C0 ..;l.........b.............b..b.&b...PMID4.jE...................


--------[ Debug - Unknown ]---------------------------------------------------------------------------------------------

Optical _NEC DVD+-RW ND-3650A
Optical SONY CDRWDVD CRX310S
PCI/AGP 1002-7183: 256MB ATI Radeon X1300PRO [NoDB]
PCI/AGP 1002-71A3: 256MB ATI Radeon X1300PRO Secondary [NoDB]
PCI/AGP 8086-104B: Intel® 82566DC Gigabit Network Connection [NoDB]
PCI/AGP 8086-2812: Intel® ICH8DH LPC Interface Controller - 2812 [NoDB]
PCI/AGP 8086-2822: Intel® ICH8R/DO/DH SATA RAID Controller [NoDB]
PCI/AGP 8086-2830: Intel® ICH8 Family USB Universal Host Controller - 2830 [NoDB]
PCI/AGP 8086-2831: Intel® ICH8 Family USB Universal Host Controller - 2831 [NoDB]
PCI/AGP 8086-2832: Intel® ICH8 Family USB Universal Host Controller - 2832 [NoDB]
PCI/AGP 8086-2834: Intel® ICH8 Family USB Universal Host Controller - 2834 [NoDB]
PCI/AGP 8086-2835: Intel® ICH8 Family USB Universal Host Controller - 2835 [NoDB]
PCI/AGP 8086-2836: Intel® ICH8 Family USB2 Enhanced Host Controller - 2836 [NoDB]
PCI/AGP 8086-283A: Intel® ICH8 Family USB2 Enhanced Host Controller - 283A [NoDB]
PCI/AGP 8086-283E: Intel® ICH8 Family SMBus Controller - 283E [NoDB]
PCI/AGP 8086-283F: Intel® ICH8 Family PCI Express Root Port 1 - 283F [NoDB]
PCI/AGP 8086-2847: Intel® ICH8 Family PCI Express Root Port 5 - 2847 [NoDB]
PCI/AGP 8086-284B: Microsoft UAA Bus Driver for High Definition Audio [NoDB]
PCI/AGP 8086-29A0: Intel® P965/G965 Processor to I/O Controller – 29A0 [NoDB]
PCI/AGP 8086-29A1: Intel® P965/G965 PCI Express Root Port – 29A1 [NoDB]
PnP AWY0001: Intel® Quick Resume Technology Drivers [NoDB]


------------------------------------------------------------------------------------------------------------------------

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.



AND SCREENSHOT


autorun is attached

Attached Files

•  AutoRuns.txt   101.71KB   236 downloads

Edited by korter, 31 October 2009 - 02:08 PM.

[rshaffer61]

OK here we go...................

Open Autoruns, click on "Logon" tab, and UN-check:

+ "Adobe Reader Speed Launcher"
+ "iTunesHelper"
+ "KernelFaultCheck"
+ "QuickTime Task"
+ "SunJavaUpdateSched"
+ "Windows Media Connect 2"
+ "MSMSGS" "Windows Messenger"

When done restart computer and then:



Download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• It will close all programs when run, so make sure you have saved all your work before you begin.
• Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

On a side note there are three entries I don't know what they are
+ "MSPY2002"
+ "PHIME2002A"
+ "PHIME2002ASync"

Do you know what these are?
Once done let me know how the system now runs

[korter]

should I restart into safe mode again because it seems to run better

or boot normaly

[rshaffer61]

Normal mode as this is the ultimate goal.

[korter]

those files have to do with translating japanese to english in firefox, I did install something like that.

I did TFC and the hard drive is not working constantly now but it did stay blinking for like five minutes when I logged in which is not what it usually does.

defragging now

Edited by korter, 31 October 2009 - 02:44 PM.

[rshaffer61]

OK thanks for the update.

[korter]

I think that did it, seems to be running normaly now

alot of fragmented files

Thanks for all your help I thought my computer was gonna die

[rshaffer61]

Everything running faster and better?

[korter]

Just froze again while i was on firefox, had to reboot

and again the light blinks for a long time after I log in



It wasnt running faster but it was running like it was before all this happened

I guess problem not solved

[rshaffer61]

• Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
• Double-click VEW.exe
• Under 'Select log to query', select (as appropriate):
  
  • Application
  • System
• Under 'Select type to list', select (as appropriate):
  
  • Error
  • Information
  • Warning

Then use the 'Date of events' or 'Number of events' as follows:

Either:

• Click the radio button for 'Number of events'
  Type 3 in the 1 to 20 box (or any number from 1 to 20)
  Then click the Run button.
  Notepad will open with the output log.
  
  
• Click the radio button for 'Date of events'
  In the From: boxes type today's date (presuming the crash happened today) 13 07 2009
  In the To: boxes type today's date (presuming the crash happened today) 13 07 2009
  Then click the Run button.
  Notepad will open with the output log.

Please post the Output log in your next reply

[korter]

Vino's Event Viewer v01c run on Windows XP in English
Report run at 31/10/2009 4:28:52 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 31/10/2009 1:54:24 PM
Type: error Category: 0
Event: 1000 Source: Application Error
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module msvcrt.dll, version 7.0.2600.2180, fault address 0x000372e3.

Log: 'Application' Date/Time: 31/10/2009 12:42:47 PM
Type: error Category: 0
Event: 1000 Source: Application Error
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module unknown, version 0.0.0.0, fault address 0x01ab1cdc.

Log: 'Application' Date/Time: 31/10/2009 12:24:41 PM
Type: error Category: 0
Event: 5000 Source: HotFixInstaller
EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb974417, P2 1033, P3 1603, P4 msi, P5 f, P6 9.0.40302.0, P7 install, P8 x86, P9 xp, P10 0.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 31/10/2009 4:04:50 PM
Type: information Category: 0
Event: 1800 Source: SecurityCenter
The Windows Security Center Service has started.

Log: 'Application' Date/Time: 31/10/2009 4:04:49 PM
Type: information Category: 0
Event: 0 Source: sprtlisten
The event description cannot be found.

Log: 'Application' Date/Time: 31/10/2009 4:04:49 PM
Type: information Category: 0
Event: 0 Source: sprtlisten
The event description cannot be found.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 31/10/2009 2:30:36 PM
Type: warning Category: 0
Event: 1517 Source: Userenv
Windows saved user DEL2\Gabe registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Log: 'Application' Date/Time: 31/10/2009 2:17:18 PM
Type: warning Category: 0
Event: 1517 Source: Userenv
Windows saved user DEL2\Gabe registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Log: 'Application' Date/Time: 31/10/2009 12:24:41 PM
Type: warning Category: 0
Event: 1517 Source: Userenv
Windows saved user DEL2\Gabe registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 31/10/2009 2:22:56 PM
Type: error Category: 0
Event: 7031 Source: Service Control Manager
The Windows Media Connect Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

Log: 'System' Date/Time: 31/10/2009 2:22:55 PM
Type: error Category: 0
Event: 7034 Source: Service Control Manager
The Intel® Quick Resume technology service terminated unexpectedly. It has done this 1 time(s).

Log: 'System' Date/Time: 31/10/2009 2:22:55 PM
Type: error Category: 0
Event: 7031 Source: Service Control Manager
The Media Center Extender Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 31/10/2009 4:05:45 PM
Type: information Category: 8
Event: 18 Source: Windows Update Agent
Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Sunday, November 01, 2009 at 3:00 AM:
- Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server 2003, and Windows XP (KB974417)

Log: 'System' Date/Time: 31/10/2009 4:05:20 PM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The WMI Performance Adapter service entered the stopped state.

Log: 'System' Date/Time: 31/10/2009 4:05:20 PM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The WMI Performance Adapter service entered the running state.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 31/10/2009 2:22:55 PM
Type: warning Category: 0
Event: 263 Source: PlugPlayManager
The service "Apple Mobile Device" may not have unregistered for device event notifications before it was stopped.

Log: 'System' Date/Time: 31/10/2009 2:05:08 AM
Type: warning Category: 0
Event: 256 Source: PlugPlayManager
Timed out sending notification of device interface change to window of "J:\Program Files\Creative\ZEN Media Explorer\CTCheck.exe"

Log: 'System' Date/Time: 31/10/2009 2:05:08 AM
Type: warning Category: 0
Event: 256 Source: PlugPlayManager
Timed out sending notification of device interface change to window of "J:\Program Files\Creative\ZEN Media Explorer\CTCheck.exe"

[korter]

the first time it crashed was yesterday though, should I post that?

[rshaffer61]

Let's do some scans and see if there is a problem with any of your hardware or software. I want to start with your hard drive.

Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.
If it finds and repairs any errors then you will need to redo the above steps until it does not find any more errors.

Let me know if this fixes the problem