Studio 1535 Laptop Windows Vista Black Screen
Posted 04 November 2009 - 01:21 PM
Posted 04 November 2009 - 01:35 PM
This will tell us if it is the laptop screen or the system itself.
Posted 04 November 2009 - 01:42 PM
Can you borrow a monitor as it will only take a minute or two to try it.
The only other option is to take it to a laptop repair shop and have them test it.
No joy as they will charge you I'm sure to do exactly what I am advising.
Posted 04 November 2009 - 01:48 PM
Posted 04 November 2009 - 02:18 PM
All you need to do is unplug the monitor from the system you are typiing to me on.
Plug it into the back of the laptop and boot the laptop.
Is there a picture on it then?
Once you see it then we will continue.
Make sure you shut laptop down correctly and return the monitor plug to the system you are typing to me on.
Posted 04 November 2009 - 02:32 PM
You may have a faulty video chip on the motherboard.
You would need to take it to a repair shop and have them diagnose the problem.
Posted 04 November 2009 - 02:36 PM
They are electronic parts and can just go bad. No different then a radio or a kitchen appliance.
Has the system been dropped or anything spilled on it?
Was there any indication of a problem like screen flickering the last couple of days?
Posted 04 November 2009 - 02:38 PM
Posted 04 November 2009 - 02:56 PM
You will need to take it to the shop and have them look at it.
I'm sorry but without being able to see and run diagnostics on it there is very little we can do but offer suggestions and speculate as to what is causing the problem.
Posted 04 November 2009 - 10:32 PM
Posted 04 November 2009 - 10:57 PM
Thankfully it was just a loose connection. Easy fix and alot cheaper.
Tell your mom great detective work.
Congratulations. for a successful resolution for your issue. I am happy everything has been worked out for you. With that being said I am happy to say:
You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help.
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