[Dadnlad]

oh for the love of God, why do people create computer programs that do not generate any form of income, and are designed purely to ruin another persons day?

I am having multiple problems, I'll try to describe them as well as I can, prior to posting my log.

First, my computers speed, has just about cut in half.

Second, IE, no longer works. If I double click it to open it, I get an hourglass for a second or two, then absolutely nothing. Not a big deal because I prefer firefox anyways, however I am forced to use IE for a few places I go (such as my sons homeschooling log in, and for our boyscout troop, for some reason neither system will allow us to log in with firefox so I need the IE working again).

Next, my computer sometimes, randomly leaves the page I'm on, and goes to another page all-together. I only really notice this from Google, and I hear its most likely something called a "google redirect virus". The name sounds pretty much like a ringer, but since I have no clue I'll leave that to you, the helper, to tell me for sure.

Ok, I think those are the main problems for now, so, here is my HJT log for you. I want to thank you in advance for any help you can be to me!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:43 AM, on 11/5/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\iWin Games\iWinGamesInstaller.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\FixCamera.exe
C:\WINDOWS\tsnp2std.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\Vista Drive Icon\DrvIcon.exe
C:\Program Files\VisualTaskTips\VisualTaskTips.exe
C:\Program Files\TGTSoft\StyleXP\StyleXP.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\WallpaperToy\Wallpapertoy.Exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\ALCWZRD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\MPK\MPK.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe,C:\WINDOWS\system32\MPK\MPK.exe
O1 - Hosts: 69.253.151.209 idenupdate.motorola.com
O2 - BHO: ShoppingReport - {100EB1FD-D03E-47FD-81F3-EE91287F9465} - C:\Program Files\ShoppingReport\Bin\2.5.0\ShoppingReport.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: IEHlprObj Class - {8CA5ED52-F3FB-4414-A105-2E3491156990} - C:\PROGRA~1\IWINGA~1\IWINGA~1.DLL
O2 - BHO: Zango - {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - C:\Program Files\Zango\bin\10.3.74.0\HostIE.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Megaupload Toolbar - {A057A204-BACC-4D26-C39E-35F1D2A32EC8} - C:\PROGRA~1\MegauploadToolbar\megauploadtoolbar.dll
O2 - BHO: Internet Security Class - {A75E294E-C047-4D29-B07E-37B792881BEF} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Zango - {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - C:\Program Files\Zango\bin\10.3.74.0\HostIE.dll
O3 - Toolbar: Megaupload Toolbar - {A057A204-BACC-4D26-C39E-35F1D2A32EC8} - C:\PROGRA~1\MegauploadToolbar\megauploadtoolbar.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O4 - HKLM\..\RunOnce: [UIKISI_1] cmd /c del C:\Program Files\Common Files\System Shared\chico.sda
O4 - HKLM\..\RunOnce: [UIKISI_2] cmd /c del C:\Program Files\Common Files\System Shared\chico.sda
O4 - HKLM\..\RunOnce: [UIKISI_3] cmd /c del C:\WINDOWS\system32\wdrvhook.dll
O4 - HKLM\..\RunOnce: [UIKISI_4] cmd /c del C:\Program Files\Salfeld\Chico\chicoset.exe
O4 - HKCU\..\Run: [VisualTaskTips] C:\Program Files\VisualTaskTips\VisualTaskTips.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [EPSON NX300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJA.EXE /FU "C:\WINDOWS\TEMP\E_S680.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: AutoMailer.lnk = C:\Troopmaster Software\AutoMailer\AutoMailer.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: Wallpaper Changer.lnk = C:\Program Files\WallpaperToy\Wallpapertoy.Exe
O4 - Global Startup: BlueSoleil.lnk = C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.17\AMVConverter\grab.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.5.0\ShoppingReport.dll
O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.5.0\ShoppingReport.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB
O16 - DPF: {45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} (king.com) - http://www.king.com/ctl/kingcomie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1195526477501
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/securelogin-devel.cab
O16 - DPF: {8646A6AF-0AE4-4BF8-B716-DB1513803972} (SFImageUpload1_8.ImageUpload) - http://riteaid.storefront.com/images/global/activex/SFImageUpload1_8.CAB
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://tsvweb.infocision.com/comms/msrdp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://mppv2flash3.valueactive.com/32Red/FlashAX.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://128.230.73.133/activex/AMC.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/chuzzle/popcaploader_v6.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: wbsys.dll C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: iWinGamesInstaller - iWin Inc. - C:\Program Files\iWin Games\iWinGamesInstaller.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 16828 bytes

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• It is important you rename Combofix during the download, but not after.
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[Rorschach112]

don't put the logs in code

Download LockSearch to your desktop

• A window will pop up, Press 2 and then Enter. A scan will start, let it run uninterrupted. It should only take a few minutes.
• A log will appear when it is finished, it will also be saved in the same location as LockSearch, which should be on your desktop. Post the contents of the log in your reply

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

• If you are using Firefox, make sure that your download settings are as follows:
  
  • Tools->Options->Main tab
  • Set to "Always ask me where to Save the files".
• During the download, rename Combofix to Combo-Fix as follows:
  
  
  
  
  
  
• It is important you rename Combofix during the download, but not after.
• Please do not rename Combofix to other names, but only to the one indicated.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combo-Fix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\Combo-Fix.txt" for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

[Dadnlad]

ok, first, let me thank you again for your help.

Now, I ran both of those scans, here are the results to both:

LOCKSEARCH
----------------------------------------------------------------

LockSearch by jpshortstuff (05.11.09.1)
Log created at 10:11 on 05/11/2009 (HP_Administrator)
Scanning C:\


C:\hiberfil.sys
-------------------------


C:\pagefile.sys
-------------------------


C:\WINDOWS\system32\drivers\sptd.sys
-------------------------
C:\WINDOWS\system32\drivers\sptd.sys [Unable to get md5 : 717296 bytes]

-=E.O.F=-

--------------------------------------------------------------------------------


COMBO-FIX
--------------------------------------------------------------------------------

(it won't let me post the report here due to length, I am adding the file to this as an attachment)

Attached Files

•  ComboFix.txt   286.52KB   147 downloads

[Rorschach112]

hi



1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

File::
c:\windows\system32\sys_drv.dat

DDS::
IE: {{C5428486-50A0-4a02-9D20-520B59A9F9B2} - {C9CCBB35-D123-4a31-AFFC-9B2933132116} - c:\program files\ShoppingReport\Bin\2.5.0\ShoppingReport.dll
IE: {{C5428486-50A0-4a02-9D20-520B59A9F9B3} - {A16AD1E9-F69A-45af-9462-B1C286708842} - c:\program files\ShoppingReport\Bin\2.5.0\ShoppingReport.dll


Folder::

Registry::

Driver::

Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.



Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives
    Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

[Dadnlad]

alright, that virus scanner ran all night lol.. heres what I've got now:

Malwarebytes' Anti-Malware 1.41
Database version: 3107
Windows 5.1.2600 Service Pack 2

11/5/2009 6:24:27 PM
mbam-log-2009-11-05 (18-24-27).txt

Scan type: Quick Scan
Objects scanned: 128425
Time elapsed: 8 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 23
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 13
Files Infected: 66

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\alewinsecure.winsecure (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\alewinsecure.winsecure.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1d2cc793-b043-4dd2-a52c-3d9ade61bbbd} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7be6b643-6201-4cf7-b8b1-d79ffae57cba} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{a93a1ba9-9ee8-469f-a9fe-fd1c26700bda} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{20ea9658-6bc3-4599-a87d-6371fe9295fc} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a16ad1e9-f69a-45af-9462-b1c286708842} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c9ccbb35-d123-4a31-affc-9b2933132116} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a1789eb6-b263-4bd6-8830-d3daaf78949a} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{58696980-c6b3-4ad2-ab53-718f1c3c57ca} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{97641909-2311-4513-8581-f5c84b3f05f2} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\AleWinSecure.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\{NSINAME} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Refog Software (Refog.Keylogger) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\MPK (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\1 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\2 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\3 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\CPDA (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\CPDM (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Zinaps2008 (Rogue.Zinaps) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Zinaps2008 (Rogue.Zinaps) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Images (Refog.Keylogger) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\M0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\S0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\1\D0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\1\S0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\2\D0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\2\S0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\3\D0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\3\S0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\MPK\CPDM\cpfm.bin (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Zinaps2008\settings.ini (Rogue.Zinaps) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Zinaps2008\Uninstall Zinaps Anti-Spyware 2008.lnk (Rogue.Zinaps) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Zinaps2008\Zinaps Anti-Spyware 2008.lnk (Rogue.Zinaps) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\French.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\German.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\icon_1.ico (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Mpk.dll (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\MPK.exe (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Mpk64.dll (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\MPK64.exe (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\MPKView.exe (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Romanian.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Spanish.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\sqlite3.dll (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\unins000.dat (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\unins000.exe (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\alarms.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\clipboard.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\computer.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\delivery.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\file.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\filters.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\imhelp.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\internet.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\invisible.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\keyboard.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\logging.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\log_size.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\need_update_net.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\password.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\programs.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\screenshot.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\settings_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\update.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\English\users_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\alarms.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\clipboard.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\computer.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\delivery.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\filters.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\internet.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\invisible.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\keyboard.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\logging.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\log_size.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\password.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\programs.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\screenshot.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\settings_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Help\Spanish\users_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Images\english.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Images\german.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Images\russian.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Images\vista_hide.bmp (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MPK\Images\xp_hide.bmp (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hosts (Trojan.Agent) -> Quarantined and deleted successfully.

Attached Files

•  kaspersky.txt   14.32KB   304 downloads
•  ComboFix.txt   16.24KB   126 downloads

[Rorschach112]

hi

Please download OTM

• Save it to your desktop.
• Please double-click OTM to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  :Processes
  
  :Services
  
  :Reg
  
  :Files
  C:\PROGRA~1\MegauploadToolbar\megauploadtoolbar.dll
  C:\Documents and Settings\HP_Administrator\My Documents\Sean\old desktop\keep2\181449.exe
  C:\Documents and Settings\HP_Administrator\My Documents\Sean\old desktop\keep2\181449.exe
  C:\Documents and Settings\HP_Administrator\My Documents\Sean\old desktop\keep2\181449.exe
  C:\Program Files\MegauploadToolbar\megauploadtoolbar.dll
  C:\Program Files\Netscape\Netscape Browser\plugins\NPMyWebS.dll
  C:\Program Files\Oleansoft\Hc\archiveviewer.exe
  C:\Program Files\TexasCalculatem\TexasCalc.exe
  F:\music\apple bottom jeans.mp3
  
  :Commands
  [purity]
  [emptytemp]
  [Reboot]

• Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTM and reboot your PC.

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.



update mbam run a quick scan post that log


also post a new HJT log

[Dadnlad]

starting to run faster again I notice, we must be making some kind of progress lol. I told the wife its like playing the home game of "national treasure: search for my computers health" lol. All three log files are attached:

Attached Files

•  mbam_log_2009_11_06__15_18_14_.txt   947bytes   180 downloads
•  hijackthis.txt   15.37KB   181 downloads
•  otmlog.txt   3.57KB   128 downloads

[Rorschach112]

Your logs are clean


Follow these steps to uninstall Combofix and tools used in the removal of malware

• Click START then RUN
• Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  

• Download OTC to your desktop and run it
• Click Yes to beginning the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html



Below I have included a number of recommendations for how to protect your computer against malware infections.

• Keep Windows updated by regularly checking their website at :
  http://windowsupdate.microsoft.com/
  This will ensure your computer has always the latest security updates available installed on your computer.
  
  
• SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
  
  
• SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
  
  
• Make Internet Explorer more secure
  
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
• TFC - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  
  
• MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  
  
• Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
  secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
  blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
  Here
  
  
  If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
  
  • NoScript - for blocking ads and other potential website attacks
  • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling
  
  
• Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  
  
• ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  
  
• FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.
  
  
• Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
  
  
• Please read my guide on how to prevent malware and about safe computing here

Thank you for your patience, and performing all of the procedures requested.

[Dadnlad]

Thank you for your patience, and performing all of the procedures requested.

You're joking right? I sir, should be the one thanking you! This computer was turning into trash, and without your help, would still be in a sad shape.

I want to ask one more thing. Can you recomend a good virus scanner (not just adware). I currently have Norton (which as near as I can tell is crap). A few people have told me to get AVG Free, but an average consumer has no clue as to whats "really" good out there, and whats not.

Again, thank you for all your help!

[Rorschach112]

Avira is by far the best, its what I use

That and MBAM = the best protection you can get

[Rorschach112]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.