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XP problems with external hard drive


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#1
peter762033

peter762033

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Hi, i recently bought a western digital 1tb external harddrive. Now when i plug the hard drive in windows recognises it and begins the automatic hardware installation, the problem is that it doesnt install the hardware i get a message saying this hardware cannot be installed. Also in the device manager it says i have a code 28 error, and when i try the update drivers button i get the same 'cannot install hardware' message. And in the safely remove hardware area there is a yellow exclamation mark next to the drive. Now this is the weird bit, i can actually access the drive in my computer and put files on it and it works even though im getting these error messages. I have tried the drive on a computer with vista and it installs everything fine and works. Obviously i want to find a way to get it to install properly because everytime i turn the drive on i have to go through the install process and see it fail and get the error message. Has anybody else here had a similar problem? Hope somebody can help,

thanks!
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#2
peter762033

peter762033

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Anybody have any ideas? Would you say this problem was linked to the drive or XP itself? Wondering weather to return the drive and try another, but id rather fix it that have to send it back...

thanks
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